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Reidsville

    Food Service Group Leader - Reidsville, United States - Cone Health

    Cone Health
    Cone Health Reidsville, United States

    3 weeks ago

    Default job background
    Description

    Overview:

    Serves as a working lead supervisor coordinating activities of workers or service employees engaged in food operations or services.

    Assists in ensuring a safe working environment throughout the facility for all employees. Assists in monitoring employee productivity and provides suggestions for increased service or productivity.

    Assists in the supervision of day to day activities of subordinates and assigns responsibility for specific work or functional activities.

    Orients and trains employees. Performs day to day assignments in addition to lead duties. Works with customers to ensure satisfaction in such areas as quality, service and problem resolution.


    Responsibilities:

    • Holding Employees Accountable
    oFNS Uniform & Personal Hygiene Policy
    oAttendance Policy

    • Time and Temperature Danger Zone
    • HACCP Controls
    • Customer Service
    oAbility to interact with Customers and Staff
    oTakes Ownership and satisfies client and customer needs and concerns
    oAbility to provide service recovery if needed

    • Flexibility & Productivity
    oAbility to Handle high stress/pressure situations
    oMaintain a Professional Manner
    oAbility to Multi Task

    • Teamwork
    oAbility to build and maintain working relationships with team members.

    • Initiative
    oAbility to Make timely decisions
    oAbility to complete all duties without reminders

    • Dependability
    oTakes ownership of work and consistently ensures its completed accurately, efficiently and on time
    oTakes pro-active steps to avoid problems and mistakes
    oDemonstrates the ability to prioritize activities or tasks

    • Opening the Cafeteria
    oFollow Opening Checklist
    oMaking sure that all signs are in place
    oMaking sure all sign holders are clean
    oMaking sure that all food is presentable
    oMaking sure the display plates are in place and look appetizing

    • Closing the Cafeteria
    oFollow Closing Checklist
    oMaking sure that all signs are down and placed into folder
    oMaking sure all sign holders are clean
    oMaking sure that all display plates are taken up
    oMaking sure that all trash has been pulled
    oMaking sure that the Cafeteria/Atrium is ready to open in the morning

    • Sanitation
    oMaintains sanitation standards by department

    • Cash Handling
    oAbility to cash out cashiers and monitor overages and shortages
    oAbility to monitor the safe and balance the change fund
    oAbility to conduct Cash Audits

    • Other Duties
    oSchedule Staff
    oAbility to Flex Up or Down according to census and business in the cafeteria
    oAbility to work all Hourly Staff Positions
    oConsistently holds Pre-Service Line Meetings daily
    oAttends Supervisor/Manager leadership classes or meetings to improve skills
    oAbility to interview and screen applicants for job positions


    Qualifications:

    EDUCATION: High School Diploma or equivalent, Required

    EXPERIENCE: 2 years Food Service Supervisory experience, Preferred


    LICENSURE/CERTIFICATION/REGISTRY/LISTING: REQUIRED


    PREFERRED
    ServeSafe certification preferred.
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