- Establish and improve the reputation of the hotel by offering a very personalized style of service as per the hotel's standard operating procedures.
- Read and analyze group sales forms to gather guest requirements or needs.
- Responsible for meetings, making introductions, and ensuring that all arrangements and requirements are gathered with all group and function business.
- Read and analyze Banquet event order (BEO) / to gather guests' requirements, determine proper set up, buffet, audio/visuals, and timeline, and also give attention to any special guest needs.
- Timely attend all telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette.
- Answer phone, direct to the appropriate person, and/or take messages.
- Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos, etc.
- Promptly respond to all inquiries.
- Compose, publish, and distribute Banquet event orders (BEO) and group resumes to all department heads and personnel who are involved in servicing the guest's needs.
- Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guests general comfort and well-being.
- Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) and group resumes.
- Prepare signage and menu items for all banquet events function
- Degree in Hospitality/Tourism/Hotel Management, Marketing or equivalent
- Proficient in Microsoft Office applications
- Prefer experience in Property Management Software's, Delphi Sales and Catering, OnQ Sales and Catering and SalePro software
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Sales Coordinator - Boston, United States - Claremont
Description
Claremont Companies is looking to add a Sales Coordinator to our team in Needham, Massachusetts
As a Sales Coordinator, you will assist the Director of Sales with coordinating, selling and setting up meeting spaces. This is a dynamic role that can help propel your career in the hospitality industry
DUTIES AND RESPONSIBILITIES:
Requirements
Requirements