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Ann Arbor

    Office Care Coordinator - Ann Arbor, United States - Senior Helpers of Ann Arbor, MI

    Senior Helpers of Ann Arbor, MI
    Senior Helpers of Ann Arbor, MI Ann Arbor, United States

    4 days ago

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    Description

    Job Description

    Job DescriptionWe are looking for a full-time Office Care Coordinator to help manage our successful Home Health business This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services.
    You are highly detail-oriented and an expert at managing multiple priorities. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.
    RESPONSIBILITIES
    • Maintains accurate and up-to-date records in accordance with regulations
    • Answers phone and email inquiries and channels them appropriately
    • Coordinates staff and patient schedules
    • Intakes new patients and closes patient records when discharged
    • Assists with maintenance of employee files, including new employee onboarding
    • Takes on other projects as needed to keep operations running smoothly
    • mandatory on-call minimum 10 over-time hours per pay period
    QUALIFICATIONS
    • High School Diploma or GED required
    • Minimum one-year professional office/data entry experience
    • Effective verbal and written communication skills
    • Highly organized and detail-oriented
    • Prior experience working in the home care industry, a plus
    • Reliable vehicle, valid drivers license, active auto insurance
    WHY JOIN THE INDUSTRY?
    • Competitive compensation
    • Training and support
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