Clinical Program Manager, - New York, United States - Mount Sinai Hospital

Description

Job Description

The Clinical Program Manager for Admitting and Throughput is a Registered Professional Nurse who participates in the coordination of clinical programs and services for designated patient populations, collaborates with clinical teams to facilitate patient admissions, discharges, intra-hospital and inter-facility transfer processes and is responsible for assuring compliance with mandated clinical interventions inclusive of core measures within the medical center. Oversees daily health center activities, which includes policy and program development, staff training, hiring/interviewing new staff, patient assessments, and managing patient emergencies.

Responsibilities

1. Coordinates assignment of beds based on appropriate level of care and patient aggregation from the Emergency Department, Perioperative Services, Direct Admissions, patient transfers within the hospital and transfers from other hospitals identified by the Transfer Center. Includes all entry points into the organization.

2. Promotes optimum utilization of hospital beds by conducting rounds and communicating with admission planners, admitting staff, Emergency Department, Perioperative Services, Transfer Center and staff on the patient care units regarding bed availability, current census and admission needs.

3. In conjunction with Nursing, Medical and Quality Leadership, coordinates performance improvement activities within designated clinical specialties, that include but are not limited to: the verification of isolation and infectious precautions patient populations, constant observation and patient restraints review, risk management activities identifying and communicating issues of risk, discharge planning and follow-up, patient and family education and quality improvement programs. Oversees compliance to these operations by using data and fact-based problem solving techniques to improve processes and outcomes.

4. Develops and designs action plans to support performance and provides support and educational resources to departments and services for optimal care delivery.

5. Oversees the collection, compilation, and analysis of all throughput activity data to evaluate operational performance and competence Coordinates 6AM Census, Bed Management Updates, and collect and report monthly data as needed. Addresses and resolves daily issues arising from increased census and decreased bed availability. Promotes patient, family and physician satisfaction regarding bed assignments.

5. Intervenes in conflicts as needed. Liaises with Nursing and Providers to facilitate patient discharges, inter-facility and intra-hospital transfer processes.

6. Coordinates accurate, current/up-to-date census and patient bed availability information. Provides timely status reports of results of assignments including identification of patterns and trends that require actions

7. Takes the initiative to anticipate problems, uses creative thinking and generates reports as required. Maintains a safe, clean and functional environment, including bringing environment and equipment problems to the attention of specified leadership personnel.

8. Serves as a clinical role model and professional resource to staff and other members of the health care team. Collaborates with other members of the health care team in the development, implementation, and ongoing review of policies, procedures, and standards of care.

9. Aware of and responsive to budgetary constraints and incorporates financial principles into program development and allocation of resources.

10. Recruits, orients, trains, coaches, counsels, mentors, disciplines, and evaluates staff in accordance with all internal policies and procedures. Communicates values, strategies, and objectives of department. Assigns tasks and responsibilities, and plans, monitors and appraises job performance.

11. Maintains attendance and punctuality record in accordance with departmental standards. Adheres to dress code in accordance with departmental policy.

12. Demonstrates knowledge of hospital, departmental and care center standards, policies, procedures and guidelines as well as regulatory agency standards. Assures readiness for Joint Commission and other agency surveys Other duties as required.

13. May need to work variable shifts/hours and weekends.

14. Other duties assigned as required.

Qualifications

1.Five (5) years hospital nursing experience

2.Two (2) years of critical care experience, preferred

3.Two (2) years of management and supervisory experience, preferred

4.One (1) year of Bed Management experience preferred

5.Demonstrates interpersonal and problem solving skills required

6.Super-user in EPIC preferred.

Non-Bargaining Unit, 190 - Admitting and Throughput - MSH, Mount Sinai Hospital

About Us

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history

"About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism."

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