Service Administrator - Irvine, United States - Century Business Solutions

Mark Lane

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Mark Lane

beBee recruiter


Description

In our
Service Administrator role, you will provide support to customers and the internal departments by doing virtual demonstrations of our software products for our customers.


Training is provided; however, good written, verbal communication skills and general computer skills are required.


Position Requirements:


  • Perform software demonstrations showing potential clients how our product/service works
  • Work collaboratively with Senior Management, Software Development, Project Management, Sales teams, and any other members of various departments
  • Assist Support team by reviewing records, following up with customers, and submitting paperwork related to their cases and support via remote session
  • Maintain accurate records of all contacts and activities in the company's various databases
  • Submit paperwork related to new accounts and perform maintenance activities for current clients in a timely manner

Qualifications

  • Selfstarter with the ability to learn fast and work independently as well as within a team
  • Prior experience with training and/or demos on products or software is strongly desired
  • Good work ethic and flexible hours
  • Strong proficiency in Microsoft Excel, Word, Outlook and computer savvy
  • Comfortable working with a wide variety of professionals
  • The duties and requirements listed above should not be interpreted as allinclusive. Additional functions may be assigned as deemed appropriate
  • Must have strong communication skills

Compensation and Benefits

  • 100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
  • Retirement 401(k) plan with company match
  • Gym access, dry cleaners, car wash conveniently located within building.
  • Generous PTO plan with an additional 9 Days Company Paid Holidays per year.

Hourly:
$25+/hour depending on experience level

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