Client Services Administrator - Irvine, United States - Century Business Solutions

Century Business Solutions
Century Business Solutions
Verified Company
Irvine, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Position Requirements

  • Work collaboratively with Senior Management, Software Development, Project Management, Sales teams, and any other members of various departments
  • Assist Support team by reviewing records, following up with customers, and submitting paperwork related to their cases and support via remote session
  • Maintain accurate records of all contacts and activities in the company's various databases
  • Submit paperwork related to new accounts and perform maintenance activities for current clients in a timely manner
  • Overwatch calendar to ensure all information has been received and prepared prior for demos, trainings, and installations
  • Track the support communication pipeline and assign cases to the proper individuals
  • Analyze reports before installations are to take place to ensure a gateway has been built for a smooth transition with no errors

Qualifications

  • Selfstarter with the ability to learn fast and work independently as well as within a team
  • Prior experience with training and/or demos on products or software is strongly desired
  • Good work ethic and flexible hours
  • Strong proficiency in Microsoft Excel, Word, Outlook and computer savvy
  • Comfortable working with a wide variety of professionals
  • The duties and requirements listed above should not be interpreted as allinclusive. Additional functions may be assigned as deemed appropriate
  • Must have strong communication skills

Compensation and Benefits

  • 100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
  • Retirement 401(k) plan with company match
  • Gym access, dry cleaners, car wash conveniently located within building.
  • Generous PTO plan with an additional 9 Days Company Paid Holidays per year.

Hourly:
$18 - $25 per hour based on experience level
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