- Handle all aspects of the service process, from start to finish, with a group of technicians.
- Answer customer questions and address customer problems.
- Schedule and coordinate all internal and external service calls as they are received.
- Create dispatch ticket for all service calls.
- Maintain technicians Work in Process.
- Generate and manage service quotes to ensure timely and accurate customer quotes, both internal and external.
- Follow up on all pending and recommended work with customer.
- Check notes in work orders to ensure description of repair is clear and concise.
- Check timecards daily and ensure correct posting of time to work orders.
- Assist with Accounts Receivable collection efforts.
- High school diploma, GED, or tech school graduate preferred.
- High ability to multitask and prioritize responsibilities.
- Prior experience in a service-oriented environment and use of a service scheduling software highly preferred.
- Strong math skills, customer service skills, organization, and professional communication are a must.
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Service Advisor
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Martin Automotive Group Nashville, United StatesJob Description · Job DescriptionMartin Automotive Group is searching for a Service Advisor to join our team at our Nashville Subaru location We believe our continued success and future growth is attributed to our employees. · Responsibilities: · Greet customers promptly · Obtai ...
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Lincoln Tech Nashville, United StatesJob Description · Make a lasting impact on the future of the next generation at Lincoln Tech's Nashville, TN, campus as a full-time Career Services Advisor. Help students take that first step into a new career upon graduation. You would be responsible for contacting employers t ...
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Valvoline Instant Oil Change Nashville, United States**Customer Service Advisor - Thompson Lane** · **Job Description** · Job ID Store # Address 406 Collier Avenue City Nashville State TN **Overview** · **Geared for the Driven** · At Valvoline Instant Oil ChangeSM (VIOC), it all starts with people. We demonstrate that belief ev ...
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SOUTH COLLEGE Nashville, United StatesJob Description · Job DescriptionDescription:South College invites capable, energetic, outgoing, applicants who are focused on transforming lives of our customers/students At South College, you will help implement our strategy of "Where Dreams Find Direction" We are one of the na ...
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Service Advisor - Nashville, United States - Material Handling Inc.
Description
ApplyDescription
Material Handling Inc.
is a leading Material Handling provider in the Southeast and we are looking to add to our Nashville Service team.
We are looking for a Service Advisor to be responsible for specific daily administrative service functions in support of our Service Operations while maintaining a high level of customer satisfaction.
If you have a great attitude, are detail oriented, have strong communication skills, and a desire to deliver world class customer service then we want to talk to you.
Job Requirements include the following but other duties may be assigned: