- Greeting customers and scheduling service appointments
- Cataloging customers concerns and comments
- Writing service orders and descriptions of problems and repairs
- Translating customers repair problems into standard repair terminology
- Explaining repairs to customers
- Test-driving vehicles to confirm service repairs
- Estimating the cost and time needed for repairs
- Handling customer complaints
- Greeting customers and directing them to available mechanics.
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
- Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
- Managing and overseeing the dealership's workflow and schedule.
- Calling customers to advise them about service changes or car pick-up times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payments.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
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Roofing Sales Advisor
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noor staffing Nashville, United StatesPosition: Sales Advisor, Residential Roofing · Location: Nashville, TN · Salary: 30% commission + Company Truck + Gas card + PTO + full medical, dental, vision · Description · What is it like to work at a fast-growing roofing company with innovation, opportunities, and dynami ...
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Retail Sales Advisor- Intel
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Acosta Group Nashville, United States**Retail Sales Advisor- Intel** · Location**TN - OAK HILL** · ActionLink has a part-time opportunity for someone to join our Intel Computer Promoter Team We are seeking an engaging individual who will enjoy creating a world-class service environment inside a local Best Buy's co ...
Service Advisor/Counter Sales - Nashville, United States - Midas Auto Service - JC
Description
Job Description
Job DescriptionThe job duties of an Auto Service Advisor may include:If you fill this position matches you then we encourage you to apply and we look forward to meeting you.
We are looking for a personable Service Advisor to act as the liaison between our customers and service technicians. The Service Advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The Service Advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.
To be a successful Service Advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.
Service Advisor Responsibilities: