-
Casino Service Staff
2 weeks ago
Titan Industries River Rouge, MI, United States FreelanceAre you passionate about diversity and enjoyment? Do you have a love for traditional craftsmanship and innovative ideas, and an interest in high-quality food? If so, we have the perfect opportunity for you in River Rouge, MI · At Boehringer Ingelheim, we are committed to promotin ...
-
Restaurant service staff
1 week ago
FusionWorks Bloomfield, United StatesShare: · About Us: · At GDA, we place a strong emphasis on the common good. As a non-profit organization of the Paritätischer Wohlfahrtsverband, we work together with our teams at nine locations nationwide to create a welcoming atmosphere for our residents. Our teams are dedica ...
-
Guest Services Staff
3 weeks ago
teamworkonline Detroit, United StatesFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and ...
-
Environmental Services Staff
6 days ago
Abacus Service Corporation Detroit, United States ContractJob title: Environmental Services Staff · Positions Needed: · Job Location: E. Kirby, Detroit MI · Work schedule : Full Time, hours per week · one opening is for the :pm - :pm shift, · Second opening if for the :pm - :am shift · SSN Need: Yes · Job Description: · The ...
-
Chore Services Support Staff
2 days ago
Matrix Human Services Detroit, United StatesMatrix Human Services is Educating Children, Supporting Families and Rebuilding Neighborhoods in Detroit. · Operating multiple programs in more than 35 Detroit locations, Matrix provides services to more than 25,000 individuals and families annually and operates the largest Head ...
-
Administrative Special Services Staff II
1 week ago
City of Detroit Michigan Detroit, United StatesThis position of Detroit Police Personal Protection Order Advocate works under the supervision of the Victim Assistance Program Senior Social Worker, and is primarily responsible for providing direct services to victims of domestic violence and sexua Advocate, Administrative, Sta ...
-
Administrative Special Services Staff I
1 day ago
City of Detroit Detroit, United States Paid WorkAdministrative Special Services Staff I (Landscape Design Assistant) · Print ) · Apply · Administrative Special Services Staff I (Landscape Design Assistant) · Salary · $31, $49,982.00 Annually · Location · MI, MI · Job Type · Appointed (Other) · Job Number · WSDB · Departm ...
-
City of Detroit Detroit, United StatesCompliance Analyst- Administrative Special Services Staff II - Exempt · Print ) · Apply · ? · Compliance Analyst- Administrative Special Services Staff II - Exempt · Salary · $49, $99,985.60 Annually · Location · MI, MI · Job Type · Special Service-Temp Seasonal (usuall ...
-
Facilitator Info Desk
5 days ago
St. Joseph's Health Wayne, United States**Overview**: · **St. Joseph's Healthcare System **is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization's outstanding physicians, superb nurses, and dedicated clinical and professional staff have made ...
-
Customer Service Rep.
3 days ago
Valley National Bank Wayne, United StatesResponsibilities include but are not limited to: · - Assist borrowers, attorneys, settlement agents, VNB collection staff and other VNB staff with billing statement and payment posting inquiries, payoff requests, and general loan inquiries/information. · - Assist the Payoff/Satis ...
-
RN Unit Manager
1 day ago
Omni Continuing Care Detroit, United States Full timeVent Unit Manager · Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. · At Ciena Healthcar ...
-
Security/safety Supervisor
5 days ago
St. Joseph's Health Wayne, United States**Overview**: · **St. Joseph's Healthcare System **is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization's outstanding physicians, superb nurses, and dedicated clinical and professional staff have made ...
-
Customer Service Representative
1 day ago
Veterinary Innovative Partners Wayne, United States**Join Our Dream Team at **Companion Veterinary Hospital of Wayne**** · You put everything into your job. It's time your employer did the same for you. Amazing pay. Industry-leading benefits. Co-workers as quirky and pet-obsessed as you. · - Welcome to _Companion Veterinary Hospi ...
-
Cashier and Waiter/waitress
3 days ago
Zorba's Greek Eatery Wayne, United States**About us** · Zorba's Greek Eatery is a small family fun business in Wayne, NJ. We offer sit down service and take out. looking to add more smiles to our staff and provide good service to our customers Think you'd be a good fit? Join us · **Job Types**: Full-time, Part-time · Pa ...
-
Metropolitan YMCA of the Oranges Wayne, United StatesThis position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility, including the development and implementation of new programs. Under the general direction of the Cultural Arts D ...
-
Field Nurse Home Care Rn
1 week ago
Christian Health Care Center Wayne, United StatesJOB SUMMARY: · **Why Join Our Team**: · Home Care Options, a wholly-owned subsidiary of Christian Health, provides professionally supervised home health services. All of our caregivers are professionally trained and dedicated to providing the highest quality home care services ri ...
-
Operations Manager
1 week ago
Marriott International, Inc Wayne, United States**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Courtyard Philadelphia Valley Forge/King of Prussia, 1100 Drummers Lane, Wayne, Pennsylvania, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **P ...
-
Associate Project Manager
1 day ago
Charles River Laboratories Wayne, United States**Req ID #**:222487**Location**:Wayne, PA, US, For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being ...
-
Medical Assistant
1 week ago
Medi-Weightloss Wayne, United States**_Position: _**_Medical Assistant _ · **_Company: _**_Medi-Weightloss of Wayne, NJ_ · **_Location: _**_Wayne, NJ_ · - schedule: Thursday, Friday, and Saturdays ( 7-1 on Saturdays)._ · **_ · About Us:_** · Join our thriving team at Medi-Weightloss of Wayne, NJ where we're dedicat ...
-
Activity Aide
5 days ago
Arbor Ridge Rehabilitation & Nursing Center Wayne, United States**_Must speak and understand KOREAN_** · **_ Same Day Pay Available_** · Come meet the team at Arbor Ridge Rehabilitation and Nursing Center and see why we stand out from the rest. Arbor Ridge is a beautiful and updated nursing facility with warm and friendly staff · Proudly supp ...
Guest Services Staff - Hamtramck, United States - Aeg Worldwide Inc
Description
Work at AEG
**Guest Services Staff - AEG Presents Great Lakes**
**AEG Worldwide** is the worlds leading sports and live entertainment company with operations in the following business segments:
**AEG Presents**, which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned festivals
**AEG Sports**, which is the worlds largest operator of sports franchises and high-profile sporting events
**AEG Global Partnerships**, which supports each of AEGs divisions through worldwide sales and servicing of sponsorships including naming rights, premium seating and other strategic partnerships
**AEG Real Estate**, which develops major sports and entertainment districts worldwide
With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.
**GUEST SERVICES STAFF**
**SUMMARY**
Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.
**PRIMARY RESPONSIBILITIES**
Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.
Operate the various coat check rooms within established guidelines and procedures at the venue.
Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access).
Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly.
Seat guests and assist ADA patrons.
Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings.
Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.
Monitor venue during guest arrival and exit to comply with fire department safety regulations.
Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.
**QUALIFICATIONS**
A minimum education level of: High School Diploma or its equivalency
A minimum of 1-2 years of related work experience
Ability to work in varying conditions
Ability to lift 50 lbs. without assistance
Positive attitude with superior customer service skills
Ability to stand, walk, and climb stairs for long periods of time
**PREFERENCES**
Previous experience working in events and knowledge of the music industry preferred
Availability to work nights, weekends, and holidays as needed according to venue schedule.
AEG reserves the right to change or modify the employees job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
