Account Manager - Fresno, United States - HealthComp

HealthComp Fresno, United States

1 week ago

Description

Account ManagerDepartment:
Account Management

Employment Type:
Full TimeLocation: Remote

Reporting To:

Katy GuilfoileCompensation: $64,000 - $93,000 / yearDescriptionHealthcomp is hiring an Account Manager with at least 3 years of client service experience with a focus on health insurance and/or employee benefits to play a critical role within our growing organization.

If you are great at building positive relationships, managing expectations, resolving issues, and finding solutions for clients this is the perfect opportunity for you Key ResponsibilitiesServe as the main point of contact to support incoming service inquiries and refer complex questions to the sales team as appropriate Provide a positive experience by responding in a timely manner and offering creative solutions that meet their needs Initiate and monitor the renewal in collaboration with the sales team to evaluate the market, analyze plan data, and implement new strategies Manage the implementation of new contracts by overseeing the underwriting process and the installation documentation Maintain a thorough knowledge of HealthComp benefit related products and attend product trainings as requested Stay informed of regulatory issues that affect benefit plans and update clients when necessary Gather product information and pricing to provide clients with comparison with current benefit offerings Compile competitor data and market insights throughout your interactions with clients and provide any pertinent information to sales management to support strategic decision making Document all interactions in the client relationship management system and maintain an orderly system for filing hardcopy and electronic information Meet with clients face-to-face to ensure business objectives are being met Monitor commission payments and make outbound calls to carriers who are delinquent on payments Skills, Knowledge and Expertise2+ years of experience as an Account Manager 3+ years of experience in health insurance, employee benefits, or healthcare industry Knowledge of health plan testing, regulatory compliance, and mandates regarding insurance plan administration Valid driver's license along with proof of insurance with defined limits must be presented to HR, a copy will be kept on file, and documentation will be requested on an annual basis Willingness to travel for multiple days at a time Clear communication style and strong collaboration skills BenefitsCompetitive salary with bonus opportunity Flexible paid time off policy to support a healthy work-life environment Full offering of health and wellness benefits for you and your family Company paid life insurance and disability plan 401K plan with company matching

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