- Make outbound phone calls to customers and prospects to set appointments for sales teams.
- Identify, generate and qualify new sales leads through customer analytics, predictive marketing processes, and existing customers.
- Explain the benefits of Thomson Reuters products and services to potential clients in a concise manner that creates further product curiosity.
- Prospect new customers and leads assigned as part of a pooled resource group.
- Understand specific customer archetypes and needs which are most prevalent within the subsegment and territory.
- Prospect identification, acquisition of contact data.
- Run sales campaigns including creating sequenced email & video campaigns to create new sales opportunities.
- Utilize social media platforms to connect and further score potential leads.
- Provide a feedback loop to Marketing on effectiveness of demand generation campaigns.
- Provide a feedback loop to Value Proposition on effectiveness of persona and product packaging.
- Use an automated and insight-driven Salesforce workflow to progress deals.
- Pilot new sales enablement tools.
- Track qualifying data in CRM to properly score leads.
- Key goals include volume of pipeline generated, number of appointments set, value of total pipeline created, total revenue of deals closed from appointments set, lead to response time.
- One or more years of B2B or B2C inside sales experience
- Outbound prospecting experience, successfully generating new business
- An ability to tell a story with enthusiasm, communicate and influence others over phone, email, video
- Strong time management/organization skills
- Proficient with Microsoft Office, sales automation, CRM (customer relationship management) and/or web-based software programs
- Goal oriented, driven to succeed
- Technical aptitude for learning products, solving problems and relating to people
- Collaborative/Team player
- High School diploma or equivalent required, 4-year degree (BA, BS) preferred
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Sales Development Representative - Ann Arbor, United States - Thomson Reuters
Description
Would you like to join an organization that is consistently recognized as a 'Top Employer to Work For' across a broad range of categories, such as Culture, Work-Life Balance, Diversity & Inclusion, Opportunities for Women, Social Impact, Volunteerism?
If yes, we are looking for you
About the Role
As a Sales Development Representative (SDR) at Thomson Reuters you will generate qualified leads by prospecting for business opportunities within new and existing clients. The SDR will also be responsible for cultivating and nurturing prospects to move them from unidentified leads to scored leads with an appointment to talk with an Account Executive. The SDR utilizes outbound phone calls, email, video and social media to reach decision makers within predefined targets; develops ongoing relationships with contacts by providing value to the contact in every interaction, demonstrates a high level of product competency and oral and written communication.
We provide generous employee benefits, which include paid vacation/sick time annually, comprehensive health/vision/dental plan options, retirement savings with company match, education assistance, health &wellness incentives, etc.
Thomson Reuters is also consistently recognized as a 'Top Employer to Work For' across a broad range of categories, such as Work-Life Balance, Diversity & Inclusion, Opportunities for Women, Culture, Volunteerism.
Note: This is an inside sales *hybrid role (*mix of working 2 days 'in-office' and 3 days from home/remote each week) that can be based in any of these corporate Hub office locations: Ann Arbor, Minneapolis/St. Paul, Dallas/Carrollton.
More About the Role
About You
You may be a fit for the role if you have/are:
What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
#LI-VR1
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on .
As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.