Housekeeping - Kentfield, United States - The Bay Club Company

The Bay Club Company

Verified Company

Kentfield, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Our Mission
The Bay Club Company is a hospitality company.

We provide experiences which celebrate a healthy and vibrant lifestyle.

_Our Service Promise:
_
Our unique service culture is guided by a set of core values and driven by energy, enthusiasm and dedication.

_Our Core Values:
_

Integrity. We do what we say we will do with integrity, professionalism and a passion for service.

Service. We understand exceptional service is everyone's job and hold ourselves accountable to high standards.

Innovation. We believe in each other by supporting innovation, initiative and personal growth.

Community. We reach out to others by actively participating in improving the quality of life in our communities.

Growth. We are all responsible for the continued success and growth of our company and our careers.

GENERAL SUMMARY

Under the direction of the Group Fitness Director, the Group Exercise Instructor is responsible for providing creative, inviting and encouraging group exercise programs while maintaining a safe and effective learning environment and focusing on providing the best customer service and hospitality to members and guests.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

GENERAL SUMMARY
This position is responsible for maintaining Club cleanliness and to provide the highest level of member service.

Associates are responsible for providing exceptional customer service and hospitality to all members and guests and consistently demonstrate a positive and professional attitude.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS:

Detail cleaning and preventive maintenance responsibility such as restocking towel shelves, empty and wipe down trash cans, disinfect and clean toilets and showers, clean vanity mirrors and top lights, vacuum carpets, mop floors regularly, and dry mop wet areas
Restock vanity supplies and replenish inventory and janitorial products
Maintain a clean, safe work environment
Greet members and guests throughout the property
Understand and anticipate the needs of our members; be attentive, listen carefully and follow through; provide exceptional customer service
Communicate timely and follow up as appropriate
Active participation in events, programs, meetings and training
Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
Schedule varies and may require weekend and holiday hours, days and evenings

Requirements:

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS & KNOWLEDGE

Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, Associates, members, and the general public.

Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.

EXPERIENCE

Minimum two (2) years of housekeeping or janitorial experience
Professional, friendly manner and excellent customer service attitude and abilities
Strong verbal communication and conflict resolution skills
Enthusiastic, responsible, and dependable team player
Selfmotivated, takes initiative, anticipate the needs of others and willing to acquire new skills
Well organized and detail oriented
Detailorientation and high cleanliness standards

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.

While performing the duties of this job, the Associate is regularly required to sit; stand; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear.

The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

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