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    Credit Representative - Irving, United States - Matheson Tri-Gas

    Matheson Tri-Gas
    Matheson Tri-Gas Irving, United States

    1 day ago

    Default job background
    Description
    Utilize judgment in scheduling collection and
    follow-ups on delinquent accounts. Must maintain detailed, neat, and
    accurate credit files.
    Respond to all customer inquiries both verbal and
    written. Investigate and resolve payment discrepancies and disputed
    billings.
    Apply payments to customer accounts.
    Review credit worthiness of existing customers and
    obtain credit information on new customers. Recommend changes in extension
    or reduction of credit.
    Heavy phone contact and correspondence with customers,
    sales force, and branches.
    Plan and organize own work schedule under general
    supervision using company policies and procedures.
    Accept, authorize and apply credit card payments and
    transaction with confidential and accurate application.
    Responsible for obtaining payments from delinquent
    customers. Accurately apply, making adjustments to reflect any payment
    discrepancy.
    Refers only unusual problems to supervisor.
    Prepare summarization of accounts for upper management.
    Refers unusual problems to Supervisor and Site manager.
    Perform other projects and duties as assigned.

    High School education.
    Bookkeeping & typing minimum 50 WPM.
    Ten key by touch
    Knowledge of AS400 or hot key based systems.
    Ability to work independently and under some pressure
    to meet deadlines.
    Computer/CRT experience, one/two years A/R and/ or
    collection experience.
    Intermediate level knowledge of Microsoft Office
    applications (Word, Excel, Outlook E-mail).
    Excellent written communication skills.
    Excellent customer service skills. Ability to establish
    and manage customer relationships.
    Excellent telephone communications skills
    Excellent organizational skills and attention to
    detail.

    Matheson is an Equal Opportunity Employer
    that complies with the laws and regulations set forth under EEOC.. All
    qualified applicants will receive consideration for employment without regard
    to race, color, religion, sex, sexual orientation, gender identity, national
    origin, disability or protected veteran status. EOE AA M/F/VET/Disability
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