- Assist in developing sound, acceptable credit policies
- Manage receivables to achieve company DSO requirements
- Analyze delinquent accounts and prepare report on highest risk accounts
- Interact with customers to obtain additional credit information to support
- Reconcile transactions and balances to maintain accurate accounts
- Initiate credits and adjustments to customer accounts within company policy
- Check for credit viability on requests for extended terms, and evaluate
- Submit requests to senior management and supporting documentation for
- Initiate and lead collection calls for review of customers in portfolio not
- Monitor potential bad debt in portfolio and follow the corporate process
- Monitor receivables and collections and provide updates of receivables and
- Identify problem accounts and provide regular updates of receivables to
- Negotiate payment programs with delinquent customers
- Identify accounts requiring collection agency or legal action and
- Monitor violations of credit policies, provide analysis, conclusion and
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Collections Manager - Irving, United States - Matheson Tri-Gas
Description
JOB
SUMMARY
Collections Manager will be responsible for all aspects of
credit and collections policy and procedures adherence for their credit
portfolio's.
Collections will manage a team of credit
representatives.
Essential
Functions
Essential Function
Collections Manager will be responsible for all aspects of
credit and collections policy and procedures adherence for their credit
portfolio's including:
actions/penalties to be taken when appropriate
Responsibilities:
Daily review and communicate credit issues affecting areas / customers to
credit reps.
Daily review credit news feeds for potential risks
Daily respond to emails from credit reps on spectrum of issues.
Daily respond to all other Matheson employees on credit and collection
issues.
Daily forward dunning letter emails.
Daily forward credit card charge emails.
Weekly review settings in TIMS to ensure accuracy.
Weekly verify Time Clock for payroll.
Weekly review accounts for problems and follow up with credit reps bi-weekly.
Monthly provide information needed to calculate incentive bonuses for credit
reps.
Monthly provide file of customers being submitted for bad debt.
Annual reviews of credit reps on team.
Annual audit functions.
Interview / hire / terminate credit and collections team members
Recommend adjustments to management on any needed changes to policy and
procedures, as necessary.
Support to Accounting and Finance as needed.
Credit reviews for accounts with over a 10k line of credit.
Provide reports to management as needed or requested.
Complete projects requested by management.
Provide training to credit and collections group as needed / requested.
Perform customer visits as requested / needed.
Monitor violations of credit policy and recommend solutions.
Perform other tasks and assignments as
requested by management
Required
for All Jobs
Performs other duties as assigned
Complies with all policies and
standards
QUALIFICATIONS
Education
Education
Level
Education
Details
Req/
Pref
Associate's Degree
Any Degree
Req
Bachelor's Degree
Any Degree
Pref
Work
Experience
Experience
Experience
Details
Required/
Preferred
7-9 years
Collections Management and a
team of 10+ direct supervision
Req
4-6 years
Req
1-3 years
Knowledge,
Skills and Abilities
Knowledge of hot key-based
systems
Professional written and verbal
communication skills
5 to 7 year's of experience in
Credit and Collections, prefer experience in high volume environment
Direct Management experience of credit
teams , including
credit representative ,
of 1 0 to 25 people
Self-Motivator
Strong communication skills for negotiation
& reconciliation
Bachelor's Degree in Finance, Accounting,
or Business Managemen t
Energetic, detailed oriented, able to
adhere deadlines on a timely manner
Microsoft Excel and Word proficiency
required.
National accounts
experience required.
Credit Associate
Member
Licenses
and Certifications
Licenses/Certifications
Licenses/Certification
Details
Time
Frame
Required/
Preferred
PHYSICAL
DEMANDS/WORKING CONDITIONS
Physical Demands Category:
Physical
Demands
A thorough completion of this
section is needed for compliance with legal standards such as the Americans
with Disabilities Act. The physical requirements described here are
representative of those that must be met by an employee to successfully
perform the essential functions of this job.
Physical
Demand
N/A
Rarely
Occasionally
Frequently
Constantly
Weight
Stationary Position
X
Move/Traverse
X
Stationary Position/Seated
X
Transport/Lifting
X
Transport/Carrying
X
Exerting Force/Pushing
X
Exerting Force/Pulling
X
Ascend/Descend
X
Balancing
X
Position Self/Stooping
X
Position Self/Kneeling
X
Position Self/Crouching
X
Position Self/Crawling
X
Reaching
X
Handling
X
Grasping
X
Feeling
X
Communicate/Talking
X
Communicate/Hearing
X
Repetitive Motions
X
Coordination
X
Travel
Requirements
Estimated Amount
Brief
Description
Less than 5 %
May have some site travel as
needed
Mental
Demands
Working Condition
NA
Rarely
Occasionally
Frequently
Constantly
Matheson is an Equal Opportunity Employer that
complies with the laws and regulations set forth under EEOC..
All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability or protected
veteran status.
EOE AA
M/F/VET/Disability
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