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Administrative Assistant
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Tax Administrative Assistant
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Rehmann Kennedy Space Center, United StatesYour passion. Your purpose. · If you're here, you're looking for something more. More opportunity, more impact, more purpose. At Rehmann, each and every one of our associates plays a pivotal role in the Firm's success. When you join our team, you can count on exceptional support ...
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Accounting Administrative Assistant
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Sonesta International Hotels Kennedy Space Center, United StatesJob Description Summary · The Shared Services Accounting Administrative Assistant is responsible for supporting the Finance Shared Services Center (FSSC) Leadership and Management team through processing financial transactions for the Shared Service center cost centers, as well ...
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Front Desk/Administrative Assistant
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Manager, Contracts and Subcontracts
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Buyer/expediter
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Benefits Specialist
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Production Support Specialist
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licensing specialist
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insurance benefits systems specialist
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regulatory specialist i
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NICE Contact Center Configuration Specialist
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MRI Clinical Specialist
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Family Support Specialist
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Tax Manager
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Placement Specialist
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Roadmaster Drivers School Kennedy Space Center, United StatesRoadmaster Drivers School, a Premier National Commercial Truck Driver Training School, and a subsidiary of Werner Enterprises, Inc., is currently seeking a highly skilled and motivated individual to fill the Placement Specialist position at our Orlando, FL campus. · What We Offe ...
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Talent Specialist
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Legal Intake Specialist
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The LaSalle Group Kennedy Space Center, United StatesLaSalle Network is currently working with a client who is hiring for a Legal Intake Specialist This position is onsite in the Orlando, FL area. Our client is looking for an individual that has strong leadership skills, positive attitude and eagerness. Legal Intake Specialist Resp ...
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Clinical Support Specialist
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Acutehhc Kennedy Space Center, United States**JOB DESCRIPTION** · **LOCATION** · **PHOTOS** · LOGIN Clinical Support Specialist Acute Home Healthcare DESCRIPTION ***Unity is there is teamwork and collaboration, wonderful things can be achieved. -Mattie Stepanek*** · Our CSS team is such an integral part of Acute Home ...
Customer Service Specialist/Administrative Assistant - Kennedy Space Center, United States - Rollins
Description
** Customer Service Specialist/Administrative Assistant**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO021585 Showing 1 location **Job Details**
**Description**
**At Orkin, our purpose is to help protect the world where we live, work, and play.**
Our **Customer Service Specialists** are committed to this purpose.
At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. **This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career**
**The Successful Customer Service Specialist Will . . .**
Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment and:
Contact customers to schedule and confirm service appointments
Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate
Schedule & communicate with Service Technicians to meet customer requirements
Perform outbound calls to customers to follow-up on service received
Perform outbound calls to customers regarding outstanding account balances
Receive payments from past due customers
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules
Reschedule unserviced accounts within 24 hours
Answer inbound customer service calls with an open, friendly greeting
Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs
Use strong communication skills to communicate/empathize with customers
Work well within a team
Participate in quality assurance processes/programs/initiatives as requested
*If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this key role as a part of the branch team*
**We Offer**
Competitive hourly pay
Employee discounts, tuition reimbursement, dependent scholarship awards
**Quality, comprehensive training programs**
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
The Pest Management Industry is growing and is a recession resistant line of business
Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA
**Requirements:** We require the ability to pass a drug screen. Candidates must meet the job requirements and perform job duties with or without accommodations.
**Keywords:** customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication, scheduler, accounts payable, accounts receivable
**Skills**
**Required**
**Problem Solving Ability** *Intermediate* **Influencing Others** *Intermediate* **Customer Service** *Advanced* **Customer Focus** *Advanced* **Communication** *Advanced* **Self-Management** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Goal Completion****:** Inspired to perform well by the completion of tasks **Education**
**Required**
High School/GED or better.
**Experience**
**Required**
**2 years:** Proven customer service experience
**1 year:** Proficiency in MS Outlook, Word and Excel
**Preferred**
**3-4 years:** Scheduling or dispatch experience in a service industry a plus
**Less than 1 year:** Scheduling or dispatch experience in a service industry a plus
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
