Jobs

    Clinical Support Specialist - Kennedy Space Center, United States - Acutehhc

    Acutehhc
    Acutehhc Kennedy Space Center, United States

    3 weeks ago

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    Description

    **JOB DESCRIPTION**

    **LOCATION**

    **PHOTOS**

    LOGIN Clinical Support Specialist Acute Home Healthcare DESCRIPTION ***Unity is there is teamwork and collaboration, wonderful things can be achieved. -Mattie Stepanek***

    Our CSS team is such an integral part of Acute Home Healthcare. Although, we require previous insurance verification/referral experience, this position is an ideal entry level role into healthcare and your character which can be described as reliable, trustworthy, and hardworking is so much more valuable than any academics you have achieved. As you assist our Case Managers to achieve the highest quality of continuum of care for our vulnerable patients who are injured or ill, you will have a keen eye for detail, peak organizational skills, and supreme multi-tasking abilities. But above all, your voice exudes compassion, kindness, empathy, urgency, and helpfulness. Exceptional phone etiquette is essential in maintaining a positive customer experience and allowing us to continue to be the most trusted home healthcare agency in Central Florida.

    **BENEFITS**

    Generous Amount of PTO

    Paid Holidays

    Health

    Dental

    Vision

    Life Insurance

    Disability

    401(k)

    more

    **POSITION SUMMARY**

    Our Clinical Support Specialist's primary responsibilities include but are not limited to:

    Review Cases for Wound Updates

    Enter All Update and Notes in the KanTime Database

    Enter Authorizations and Schedules in System

    Obtain Re-authorizations for Additional Homecare Services

    Follow-up on Requests From the PCP for Services

    Contact and Receive Authorizations from Insurance Company

    Contact Clinicians (PT's, OT's, ST's) to Schedule Services

    Request Home Health Orders From PCP's, Hospitals, and Specialist

    Review Charts for Procedural Accuracy and Efficiency

    Receive and Forward Faxes to Correct Departments

    Confirm Patient's PCP's

    Assist Patient's with Any Questions, Comments, or Concerns

    Develop Good Working Relationships with PCP Staff and Insurance Companies

    **KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED**

    Working Knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint)

    Outstanding Customer Service Skills

    Doctor Office Administrative Experience (Minimum 2-3 year)

    **QUALITIES**

    Motivated to Learn & Grow

    Punctual

    Reliable

    Organized

    Multi-tasker

    Hardworking

    Problem-Solving

    Team-Player

    Autonomous

    Detail-Oriented

    Deadline- Oriented

    If you find your passion, vision, and mission complement ours, please apply to join our team at Acute Home Healthcare

    For any questions or any additional information, please do not hesitate to reach out to Darcy via email or phone. Office: x663 Email:

    COME JOIN OUR TEAM

    Job Type: Full-time

    MP

    Entry-Level

    Salary: $0.00 / year

    LOCATION 4303 Vineland Rd f 12, Orlando, FL 32811, USA

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