Customer Service Representative - Bedford Heights, United States - New Age Logistics

New Age Logistics Bedford Heights, United States

4 weeks ago

Full time

Description

Customer Service (Shipping & Receiving)
Looking for an enthusiastic, customer-focused full-time shipping and receiving clerk to work in our Warehouse Division. The individual will possess a strong work ethic, team concept and positive attitude towards customers and team members alike.
The Responsibilities include:

Scheduling shipments through multiple Internet Portals.
Data entry.
Responsible for sending and receiving phone calls from customers while providing excellent customer service.
Verifies and confirms customer and account data by reviewing, correcting, deleting, or reentering data.
Organize, file, and retrieve corresponding paperwork in the file area.
Develops and retains customer confidence and can adhere to confidentiality requirements.
Contributes to the company and team's success by accomplishing tasks, assignments and duties in a timely fashion.

Needed Qualities:

Computer and Internet Literate.
Ability to stay organized.
Attention to detail.
Analyzing information.
Confidentiality.
Type 35-40 WPM.
Excellent phone etiquette.
Strong Reading Comprehension.

Expectations:

To be punctual.
Present and promote a positive and professional attitude.

Work Experience:

At least 2 years of shipping & receiving experience.

Education:

High school diploma.
Some college courses work preferred.

Wages:

We offer competitive benefits.
Wages are commensurate with experience.

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