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Customer Service Representative
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The Cook & Boardman Group Bedford Heights, United StatesEstablished in 1955, The Cook & Boardman Group is the nation's premier provider of architectural doors and frames, door hardware and related building specialty products in addition to complete systems integration services. We provide solutions for commercial and multi-family resi ...
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Customer Service Representative
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Imperial Dade Oakwood Village, United States Regular Full timeOverview · Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Oakwood Village, OH Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity, Imperial Dade is a ...
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Customer Service Representative
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OTC Industrial Solutions Oakwood Village, United StatesJob Description · Job DescriptionPosition: Customer Service Representative · Location: Oakwood Village · Brand: OTP · Segment:IAF: Industrial Automation & Finishing · Overview Statement:The Customer Service Representative will be responsible for providing exceptional customer ser ...
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Customer Service Representative
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Staffworks Group Solon, United StatesCUSTOMER SERVICE REPRESENTATIVE · Position Type: Direct Hire (Full-Time, Non-Exempt) · Position Hours: Monday through Friday, 8:30am – 5:00pm (1/2 hour for lunch) · Position Salary: $40,000 base annually + group commissions (approx. $5k) · Position Location: Solon, OH · Summary: ...
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Customer Service Representative
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EverStaff Solon, United States PermanentWe are seeking a dedicated Sales Support Representative to assist our sales representatives, office administration, management, and production teams. The role involves data entry, customer service, inventory management, and supporting various company projects. Schedule: Full time ...
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Patient Service Representative
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University Hospitals Beachwood, United States Full timeJOB DESCRIPTION & QUALIFICATIONS · Description Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. · Representatives must use quality customer service techniques to ensure patient need ...
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Sr Customer Service Representative
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Thermo Fisher Scientific Bedford, United States Paid WorkJob Description · As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and sa ...
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Customer Service Representative
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nVent Solon, United States Full timeWe're looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. · WHAT YOU WILL EXPERIENCE IN THIS POSITION ...
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Spectrum Dynamics Bedford Heights, United StatesWe are looking for a motivated Sales Representative to join our client's sales team and contribute significantly to the company's growth. Apply now · Your responsibilities as a Sales Representative at Bedford Heights · Acquiring new customers and expanding the customer base · Man ...
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Customer Service Representative
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Integrity Technical Services Solon, United StatesCustomer Service Representative - Solon, Ohio - Job · Salary Range: $40k + 5k group commission Permanent Position with Benefits. · Solon, Ohio area manufacturer is seeking to hire an experienced Customer Service Representative · REQUIREMENTS · High School Graduate (Associate ...
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Customer Service Representative
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Everstaff Solon, United StatesJob Description · Job DescriptionWe are seeking a dedicated Sales Support Representative to assist our sales representatives, office administration, management, and production teams. The role involves data entry, customer service, inventory management, and supporting various comp ...
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Customer Service Representative
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EverStaff Solon, United StatesJob Description · We are seeking a dedicated Sales Support Representative to assist our sales representatives, office administration, management, and production teams. The role involves data entry, customer service, inventory management, and supporting various company projects. ...
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Customer Service Representative
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Applied Industrial Technologies Bedford, United StatesCustomer service professionals-don't pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an ...
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customer service representative
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Family Dollar Bedford, United StatesFamily Dollar BROADWAY AVENUE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
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Customer Service Representative
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ProLogistix Solon, United StatesJob Description · Job DescriptionDirect Hire Position · Hours: M-Friday, 8:30am - 5pm (1/2 hour lunch) · Summary: Position to help support sales representatives, office administration, management, and production. Support activities include, but not limited to, ISO 9001 maintenanc ...
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Patient Service Representative
15 hours ago
University Hospitals Beachwood, United StatesPrimary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal ski ...
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Customer Service Representative
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Paul Gnall - State Farm Agent Solon, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
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Healthcare Customer Service Representative
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TEKsystems Northfield, United StatesCustomer Service Specialist · Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and mak ...
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Healthcare Customer Service Representative
2 days ago
TEKsystems Northfield, United StatesCustomer Service Specialist Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and makin ...
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Customer Service Representative
3 days ago
TEKsystems Independence, United StatesJob Description · Job DescriptionDescription: · The Patient Service Representative will be responsible for: - Scheduling physicians and nurse practitioners for home visits/care to patients. - Will make calls to patients to confirm the visit/they will be home, ensure address, date ...
Customer Service Representative - Bedford, United States - Ohio Transmission Corporation
Description
Position:
Customer Service Representative Location:
Oakwood Village, OH
Job Id: 3906
of Openings:
1 Position:
Customer Service Representative Location:
Oakwood Village Brand:
OTP Segment:
IAF:
Industrial Automation &
Finishing Overview Statement:
The Customer Service Representative will be responsible for providing exceptional customer service to clients and customers. The ideal candidate will have excellent communication skills, be able to multitask, and have a positive attitude. Essential Duties Primary contact for customers, assuring superior customer service levels are met and exceeded. Including timely processing and communication of all inquiries, orders, complaints, returns and corrections. Extensive knowledge of account requirements and special situations; the ability to get results for customers. Adjust and follow through on customer inquiries and complaints including order entry, returns, inventory ramifications, etc. Handle exceptions, substitutions, allocations, and other special problems. Gain specialized technical knowledge about our products and applications.
Present and maintain knowledge of all aspects and options available within SX.e (Infor SX.e (webui) distribution software) and able to apply it accordingly to each opportunity Maintain knowledge of and utilize vendor portals Gather and provide information to sales and management team Work cooperatively with other associates; be a Team player.
Offer assistance when requested/required. Provide trouble-shooting assistance; assist with shipment issues; resolve product related problems Follow up with customers to ensure that issues are resolved to their satisfaction Develop and maintain list of suppliers for goods and services Negotiate best pricing for products/services with suppliers Generate direct ship purchase orders for required products/services and track scheduled delivery dates Collect and distribute required purchase order documentation (i.e. Material certifications, MSDS information, etc.) from suppliers.Manage and track material returns with customers/suppliers Plan, track and coordinate delivery of purchased products Expedite purchase orders as necessary.
Enter and maintain customer sales orders into SX.e distribution software system.Communicate any order issues with Accounting Department Perform any other tasks assigned Requirements Associate Degree or equivalent from two-year College or technical school; or High School Diploma Minimum 5 years' experience in prior customer service environment Experience and knowledge of industrial manufacturing distribution.
Excellent customer relation and problem-solving skills Strong verbal, written, and interpersonal communication skills Detail oriented, including accurate data entry skills Capable of working independently, as well as a team member High level office computer skills required.
Microsoft Office knowledge a must.Interact with co-workers with a positive attitude to maintain a friendly and productive work environment A commitment to "doing it right the first time." Valid driver's license and satisfactory driving record required.
Mechanical Power Transmission and Bearing knowledge will be a plus. At OTC Industrial Technologies, our employees are our greatest strength.Through investment in our people and growth from within, we believe in providing you with various opportunities to accelerate your career potential as you help us drive change to move our business forward.
For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide cust
