- Responsible for department's daily work and creating and/or executing strategic priorities and department operational plans.
- Supervise and provide coaching and development for employees to ensure employees are engaged and effectively meet expectations of their jobs.
- Budget, monitor and approve operational expenses including training, workforce, and other department expenses.
- Create and maintain collaborative internal and external relationships through internal peer groups / focus groups as well as various industry and/or community organizations both regionally and nationally.
- Monitor current trends and insights brought forward by various surveys or other voice of the employee and member methods.
- Exhibit overall Dupaco Leadership skills such as initiative, change management, and project management.
- Keep abreast of general economic conditions and industry trends and is well-informed about competitive rates, terms, products, and services.
- Research and monitor new loan products and move forward innovative programs to stay competitive within credit unions markets.
- Recommend strategies for new market initiatives, monitor, and grow market share penetration.
- Collaborate with auditors (Internal Audit, Audit Committee, State and Federal examiners, and others third party) and ensure any issues identified are addressed in an adequate and timely manner.
- Responsible for the oversight of vendor partner relationships that provide services that support a high level of member service and ability to meet regulatory requirements as well as Vendor Due Diligence.
- Handle escalated member situations and review member complaints regarding problems with loan application or quality of service.
- Participate in developing and making recommendations for improving effectiveness of policies and procedures for mortgage lending, processing, underwriting, closing, post-closing and servicing operations, as needed.
- Oversight of the sale of mortgage loans to investor organizations that are serviced according to credit union standards and regular reports are prepared for investor organizations which summarize the status of their account(s).
- Participate in the development of training courses for employees on product knowledge and basic methods of referring.
- Bachelor's degree in business related field or equivalent experience.
- 7 years Mortgage Lending experience, preferred.
- 5 years of supervisory experience preferred.
- Demonstrate complex problem solving and strong decision-making skills.
- Interpersonal skills necessary to gather data from several sources and to represent positively the credit union during such contacts.
- Proficiency in computers; ability to learn in-house application software knowledge and the ability to manage various programs and systems.
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VP, Mortgage Lending - Dubuque, United States - Access Dubuque
Description
VP, Mortgage LendingDupaco Community Credit Union
1 Positions
ID:
VPMOR002622
Posted On 04/24/2024
Job Overview
We are seeking a dynamic Vice President, Mortgage Lending, to join our Dupaco Mortgage team As the Vice President, Mortgage Lending, the primary objectives will be to execute strategic sales activities, expand market share, and drive loan production.
You will play a pivotal role in leading and overseeing all aspects of our mortgage lending originations and operations.You will be responsible for developing and executing strategic initiatives to drive loan growth, profitability, and exceptional member service within the mortgage lending department.
This includes leadership oversight of Mortgage Lending, Mortgage Processing, Mortgage Underwriting, Mortgage Closing, Mortgage Post Closing, and Mortgage Servicing.\#DupacoDifference. \_rZxNXcC8
What You'll Do:
What You'll Need:
114365
Matt Hostert
Senior Recruiting Specialist, Human Resources
, ext. 2564
Phone
Phone
Phone
Fax
True
False
True
Job Details
Categories
Banking/Mortgage/Financial Services
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Company ID
986
Job REQ #
VPMOR002622
\# Positions
1
Start Date
End Date
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Dupaco Community Credit Union
About the Company
Dupaco Community Credit Union is a not-for-profit financial cooperative.
When we help our members save money—with a savings account, lower loan rates, fewer service fees, low-cost insurance, financial education and more—we help grow the whole credit union.
It's people helping people. Learn more about us at ) .A Dupaco career is different.
We're a diverse crew of caring, passionate, and fun-loving people who work together toward a higher purpose- to always look out for our members' best interests.
That promise is at the center of everything we do. And we have plenty of career opportunities for thoughtful, genuine, and motivated people who can help us deliver.Our culture is built to empower and inspire you every single day. When you get here, you'll know that your voice is valued and heard. And you'll find new and unique ways to make a positive impact just by being you.
See more perks you'll love )
_Dupaco Community Credit Union is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with disability.
_