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    EDI Service Delivery Manager - Dallas, United States - Tata Consultancy Services

    Tata Consultancy Services
    Tata Consultancy Services Dallas, United States

    3 weeks ago

    Tata Consultancy Services background
    Description

    • Experience in customer relationship in termsof interacting with customers on various levels including technical, businessand management.
    • Experience in customer management in terms ofservice delivery.
    • Ability to tailor communications to theintended audience.
    • Excellent customer communication skills,verbal and written .
    • Ability to drive project coordination and completion.
    • In depth understanding of EDI X12 transactionsets used in a distribution business, their function, structure and application(i.e., 850, 855, 832, 810 and 856).
    • 10+ years of experience in EDI tradingpartner management in a distribution model including transaction setup andsupport.
    • Experience managing customer integrationprojects involving multiple systems and transactions.
    • Ability to evaluate a customers needs anddesign an integration strategy to achieve mutually beneficial outcomes for usand our customers.
    • Preferrableknowledge in any of mapping tools such as IBM Sterling Integrator, Seeburger, IBM ITXA, TrustedLinkiSeries (TLi) and SAP PI/PO for interfacing between upstream and downstreamsystems; as well as EDI mapping, translation, and communications applications.
    • Business analysis, problem solving, andstrong customer service skills are required.
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