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Stuart

    Cashier/Front Desk - Stuart, United States - STUART HILLS LODGE LLC

    STUART HILLS LODGE LLC
    STUART HILLS LODGE LLC Stuart, United States

    6 days ago

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    Description

    Job Description

    Job Description

    We are looking for a Hotel Front Desk Agent/ Cashier to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.

    Open Availability Required

    Reliable Transportation Required

    $12 - $13 Per Hour

    Students Welcome

    32-40 hours per week

    Responsibilities

    • Perform all check-in and check-out tasks
    • Manage phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (like contact details and exact dates of their stay)
    • Welcome guests upon their arrival and assign rooms
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to clients' complaints in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
    • Maintain updated records of bookings and payments

    Skills

    • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
    • Experience with hotel reservations software
    • Understanding of how travel planning websites operate, like Booking and TripAdvisor
    • Customer service attitude
    • Excellent communication and organizational skills
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