Front Desk Liaison - Jensen Beach, United States - Small Fish Big Fish Swim School

Small Fish Big Fish Swim School
Small Fish Big Fish Swim School
Verified Company
Jensen Beach, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Benefits:


  • Flexible schedule
  • Free uniforms
  • Training & development


Small Fish Big Fish Swim School/Sweet Peas Educational Gymnastics - Jensen Beach location is a new facility in the Martin County, Jensen Beach area.


We are looking for an energetic, detailed oriented, person that can join our team and provide exceptional customer service to our clients and students.


  • This position is a parttime position hours per week, with the potential of growing into a full time hour position in the future. This position does require you to stand, walk alongside the pool deck and gymnastics floor area and throughout the facility.
  • Must be able to work Tuesdays, Thursdays, and Saturdays either 9am 6pm or 10am 7pm
  • Be an advocate for creating a fun environment
  • Be professional and a good first impression of the company
  • Greet and welcome families
  • Love kids and enjoy interacting with kids
  • Demonstrate a strong desire to make a difference
  • Display adaptability and decisionmaking skills in a fastpaced atmosphere
  • Possess a growth mindset approach to informing and educating customers on the swim and gymnastics program
  • Be comfortable not wearing shoes

Primary Functions of Position:


  • Eager, frequent, and professional communication with clients inperson, on the phone, and through writing to schedule trials, lessons, answer inquiries, and collect tuition, responsible for kiddos getting to correct classes on pool deck
  • Sharing friendly knowledge to guide purchases to increase enrollment, registration, and sale transactions
  • Educate and inform customers and potential customers on current or new services available
  • Create and build a professional connection with customers and students to learn how to better assist them
  • Have a growth mindset to build on skills and knowledge and provide suggestions/feedback to better improve processes and opportunities to attract customers
  • Coordinate with Gymnastics Manager and Aquatics Manager to organize a safe flow of the front desk area to monitor entry and exit for customers for swim and gymnastics lessons.
  • During idle times conduct facility walk throughs to ensure cleanliness throughout the facility at all times (checking the floors, bathrooms and changing rooms, and ensuring supplies are stocked)
  • Utilize computer software to register new members, maintain accurate records, and collect tuition
  • Coordinating with team members for smooth shift transitions and achieving quarterly goals

Ad Hoc Duties:

  • Cleaning the bathroom and changing room area.
  • Cleaning the pool deck and gymnastics equipment
  • Cleaning and organizing the front desk area
  • Using the Emergency Action Plan to clean particles from the pools, floors, and the changing rooms
  • This position does require frequent standing, bending, and walking around the facility

Education and Experience Requirements:


  • Some College Education
  • 2 years of customer service experience and/or sales

Salary and Hours:


  • Parttime hours a week)
  • Pay $14.50 per hour
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