- YOUR CURRENT RESUME
- YOUR HOURLY RATE
- Provide 1st level support to proprietary Voter Registration System and other systems - Required - 4 Years
- Maintain technical knowledge base, including updating and creating knowledge base articles - Required - 4 Years
- Provide deskside support to staff, including hardware and software installation/troubleshooting - Required - 4 Years
- Administer access to systems - Required - 4 Years
- Manage ticket queues, and follow up on open tickets - Required - 4 Years
- Answer System Support hotline to provide technical support and direction - Required - 4 Years
- Perform other support-related tasks as assigned - Required - 4 Years
- Ability to relay technical information to non-technical users - Required - 4 Years
- Possess exceptional customer service skills - Required - 4 Years
- Maintain Agency assets via ELECTs asset management system - Not-Required - 4 Years
- Assist with special projects as needed - Required - 4 Years
- Working experience as a business systems analyst for small to medium projects (1+ years) is a plus. - Highly desired - 1 Years
- Able to accurately define and capture project requirements, user stories and acceptance criteria is a plus. - Highly desired - 1 Years
- Being Analytical and able to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, and approaches - Highly desired - 2 Years
- Strong working knowledge of Microsoft Office 365 Suite, ADO, JIRA, and Confluence is a plus. - Highly desired - 2 Years
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Senior PeopleSoft Support Analyst
3 weeks ago
Apex Systems Richmond, United StatesWHO WE ARE · Apex Systems is a leading global technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. We provide a continuum of services, including strategy and enablement, innovation and pro ...
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ON-CALL Support Analyst
3 weeks ago
Manpower Group Inc. Richmond, United StatesOur client, a leading financial services organization, is seeking an Mainframe ON-CALL Support Analyst to join their team. As an Mainframe ON-CALL Support Analyst , you will be part of the PTS/R technology team supporting internal clients. The ideal candidate will possess strong ...
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Technical Support Analyst
6 hours ago
Triumph Richmond, United StatesTriumph Services is seeking a Technical Support Analyst to join our client on a long-term contract. This position is onsite at the client's office in Richmond, VA. · DAY TO DAY RESPONSIBILITIES · Technical Support on the Help Desk which will involve: · . Software installs and ...
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Technical Support Analyst
6 hours ago
Crescens Richmond, United StatesJob Title: Technical Support Analyst · Location: Richmond, VA - Onsite) · Duration: 6+ months · *** LOCAL CANDIDATES ONLY*** · Job Description : The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. ...
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Product Support Analyst
2 weeks ago
Experis Richmond, United StatesManpowerGroup has partnered with a leading Banking Services organization in Richmond, VA/Jacksonville, FL for a Product Support Analyst to assist their team. · I will attach the job description and details. Do let me know if you're interested. As it is a fast-moving requirement, ...
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Product Support Analyst
2 weeks ago
Experis Richmond, United StatesManpowerGroup has partnered with a leading Banking Services organization in Richmond, VA/Jacksonville, FL for a Product Support Analyst to assist their team. · I will attach the job description and details. Do let me know if you're interested. As it is a fast-moving requirement, ...
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Application Support Analyst
4 days ago
Marriott Richmond, United StatesJob Number · Job Category Information Technology · Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States · Schedule Full-Time · Located Remotely? Y · Relocation? N · Position Type Management · JOB SUMMARY · As a member of the Service Desk S ...
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Technical Support Analyst 2
5 days ago
Serigor Inc Richmond, United StatesJob Title: Technical Support Analyst 2 (HYBRID) · Location: Richmond, VA · Duration: 12+ Months · Job Description: · The client seeks an experienced Helpdesk Analyst to answer phones and emails that come into the Helpdesk. This individual will be responsible for ensuring that ...
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Technical Support Analyst 2
3 weeks ago
Serigor Inc. Richmond, United StatesJob Description · Job DescriptionJob Title: Technical Support Analyst 2 (HYBRID) · Location: Richmond, VA · Duration: 12+ Months · Job Description: · The client seeks an experienced Helpdesk Analyst to answer phones and emails that come into the Helpdesk. This individual will be ...
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Senior PeopleSoft Support Analyst
4 days ago
Apex Systems Richmond, United StatesWHO WE ARE · Apex Systems is a leading global technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. We provide a continuum of services, including strategy and enablement, innovation and pro ...
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EHR Support Analyst II
3 weeks ago
HCA Richmond, United StatesIntroduction · Do you want to join an organization that invests in you as an EHR Support Analyst II? At Parham Doctors' Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. · B ...
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EHR Support Analyst II
9 hours ago
Chippenham Hospital Richmond, United StatesDescription · Introduction · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As an EHR Support Analyst II -with Chippenham Hospital, Richmond VA, you can be a part of an organization that is devoted to giving back · Benefits ...
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Desktop Support Analyst
3 weeks ago
FedTec LLC Richmond, United StatesFedTec Overview: · FedTec is a Woman-Owned Small Business with headquarters in Reston, VA. However, FedTec is more than just a company we are a dedicated team of visionary individuals who understand the power of transformation. With our unwavering commitment to innovative technol ...
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Senior Desktop Technology Support Analyst
9 hours ago
Cynet Systems Richmond, United StatesJob Description: The client is looking for an experienced AV technician. · s an AV technician, you will be responsible for setting up, using, organizing, and installing media equipment such as projectors, microphones, video monitors, and sound-boards. · Candidate should have ad ...
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Product Support Analyst
1 week ago
Experis Richmond, United StatesTitle: Product Support Analyst · Location: Richmond, VA or Jacksonville, FL · Industry: Financial Services · Duration: 12-18 Months (Possible convert to full-time) · Job Description: Production Support · Learn Application functionality (focus on vendor applications) · Under ...
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Technical Support Analyst
2 weeks ago
Tech Tammina Richmond, United StatesJob Title: Technical Support Analyst · Location: Richmond, VA (On-site) · Duration: 6 Months (Possibility of extension) · Need Local Candidates only · Job Description: · The Help Desk Tech is responsible for providing computer information systems support via the phone, ...
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Business Support Analyst
2 days ago
VCU Health System Richmond, United StatesThe Business Support Analyst provides administrative and secretarial support to the Director of Resource Management and the Department. This position performs diverse assignments requiring knowledge of departmental and VCUHS objectives and programs. · EEO Employer/Disabled/Protec ...
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Technical Support Analyst
2 weeks ago
Cynet Systems Richmond, United StatesJob Description: · Duties: Determine the needs of the region for hardware, software, upcoming projects. · Communicate the needs of the region to the IT Operations Center. · Demonstrate servant leadership through collaborative strategic and tactical planning to achieve the hol ...
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McKesson Cork Richmond, United StatesEffective Date: February 22, 2017 · . · **Your Consent** · *Google Analytics* · We may use Google Analytics to measure how you interact with our website in order to improve the user experience. To learn more about Google Analytics privacy practices and opt-out, click . · *Go ...
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AV Desktop Tech Support Analyst 4
3 weeks ago
Serigor Inc. Richmond, United StatesJob Description · Job DescriptionJob Title: AV Desktop Tech Support Analyst 4 (Onsite) · Location: Richmond, VA · Duration: 12+ Months · Job Description: · The client is looking for an experienced AV technician. As an AV technician, you will be responsible for setting up, using, ...