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    Lead Generation Specialist - Palo Alto, United States - Trendsi

    Trendsi
    Trendsi Palo Alto, United States

    3 weeks ago

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    Description


    What is Trendsi? Trendsi is the next generation e-commerce supply chain infrastructure, to empower anyone to build and grow their brands.

    We combine our technology and supply chain capability to build a reliable backbone to help anyone start and grow his/her online business at minimum risk.

    Boutique owners has no upfront inventory or subscription cost, one stop access to quality merchandise at great prices with order fulfillment service.

    We are one of the fastest growing apps on Shopify App Store and ranked #1 in fashion.
    Our Mission Making commerce easier for everyone. We believe every business owner should have access to superior manufacturers with minimal upfront risk.

    By simplifying product sourcing, manufacturing, and logistics, we strive to become the one-stop-shop supply chain solution for retail businesses on the globe.

    Our Investors We're well funded by a group of specialized investors and great operators that we admire, including LightSpeed Venture Partners, Basis Set Venture, Peterson Ventures, Footwork VC, Eric Yuan(CEO of Zoom), Geoff Donaker(COO of Yelp), Mike Smith(COO of StitchFix), Shan-Lyn Ma (founder & CEO of Zola), Nilam Ganenthiran (President of Instacart), Pasha Sadri (founder & CEO of Polyvore), Davis Smith (founder & CEO of Cotopaxi), and more.

    We are a fast-growing team(based in SF and Shanghai) of humble, passionate, fun and diverse human beings, with past experiences from Google, Meta, Ebay, Lime, , Wish, Alibaba, Tencent, Stanford, and more.

    Here at Trendsi, there are product managers who are also electronic music producers, and engineers who are diehard soccer fans.

    Every person at Trendsi raises the barand we're so excited for YOU to continue that tradition.

    Become a Trendsi product and services expert to improve customer engagement using multi-channel marketing toolsDevelop and implement product marketing strategies to drive customer engagement and increase product adoptionUnderstanding and segmenting accounts to send effective campaigns to maintain or increase SOWCreate compelling marketing content, including product messaging, value propositions, and sales collateral, to effectively communicate the benefits of our products to customers.

    Monitor account health and proactively address issues to minimize churn in collaboration with cross-functional teamsCollaborate closely with internal teams, including sales, marketing, and product development, to address account needs, resolve issues, and drive product enhancements based on account feedbackConduct regular check-ins with accounts to review performance metrics, gather feedback, and identify areas for improvement or additional supportStay up-to-date on industry trends, competitor offerings, and best practices to continuously enhance your product and service expertise and provide valuable insights to accountsAssist with regular reports on seller/customer status and performance, and identify opportunities for growth and expansion and handoff to the Account Strategist team when they grow their sales to higher levelsWho are we looking for? Proficient in verbal and written English communication skills2+ years experience in customer-facing roles like customer success, account management, product marketing, digital marketing, or related roleExcellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environmentAnalytical mindset with the ability to analyze data and metrics to measure campaign performance and optimize marketing strategiesExperience with marketing automation tools, CRM systems, and digital analytics platforms is a plusKnowledge of e-commerce, retail fashion, Shopify, and popular social media platforms is a plus

    Bonus Points:

    If you have had experience running online/boutique/fashion business, its a plus since you speak the language your target customers speak and understand their needs.

    If youre interested in this role, please email your resume to or contact directly.#J-18808-Ljbffr


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