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    Patient Services Representative I - Olympia, WA, United States - South Sound Radiology

    South Sound Radiology
    South Sound Radiology Olympia, WA, United States

    2 weeks ago

    Default job background
    Full time
    Description
    South Sound Radiology is looking for a customer service-oriented individual to join our Patient Service Representative team.

    Geographically located between the salt waters of the Puget Sound and the fresh waters of Budd Inlet and the Deschutes River.

    Hourly wage range is $ position may be eligible for additional compensation, such as shift differential (applied to all evening and weekend hours).

    Monday - Friday, 8:30-5:00

    2 Medical plans to choose from, dental, vision, life, and LTD

    • 8 paid holidays annually
    • Life and disability insurance
    • Educational Assistance
    • Discretionary mid-year performance increase and end of year service bonus
    Performs a variety of clerical functions that support the overall Imaging Center

    • Consistently provides compassionate and professional service to all patients and staff
    • Knowledge to respond to patient questions regarding routine billing and insurance matters
    • Ability to meet or exceed performance metrics, with a focus on quality, accuracy, and timeliness
    • Ability to de-escalate conflict situations with minimal supervisory assistance but able to recognize when a situation is beyond individual training/expertise and requires assistance
    Minimum of 1 year in a customer service-oriented environment required

    • Minimum of 1-year medical office experience preferred
    • Knowledge of medical insurance preferred
    • Must be very proficient in computer skills, multi-tasking and working with several software programs at the same time
    • To protect physicians, employees, and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, Radia requires that all Health Care Setting Workers receive a COVID-19 vaccination, subject to the exemptions. New hires will be required to present written proof of COVID-19 vaccination or a written request for an Exemption within 30 days of hire.
    South Sound Radiology is an Imaging Center of Radia. Radia is one of the largest and most progressive radiology groups in the nation.

    Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.

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