- Deliver first-level call resolution for desktop hardware, software, LAN, WAN, E-Mail, Web, Internet, Intranet and administrative computing related problems
- Log and diagnose issues reported to the Help Desk
- Provide process, procedure and troubleshooting documentation
- Coordinate the resolution of any application/software issues
- Perform standard reporting when required
- High School graduate or equivalent required
- Education supplemented with technical, vocational or college level course work in Information Technology or Computer Science preferred
- Two years of experience in similar environment or equivalent combination of education and related work experience
- Knowledge and use of computer and network hardware (LAN, WAN) as well as an understanding of Windows, and Microsoft Office suite of products
- Familiarity with current internet browsers and e-mail applications in a networked environment
- Good oral and written communication skills
- Analytical skills
- Self-motivation, patience and the ability to work in stressful situations
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Technical Support Specialist
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Technical Support Specialist I
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Werfen Bedford, United States**Job Overview**: · - Post Date · - April 11, 2024 · - Number · - ICIMS · - Job Function · - Technical Service & Support · - Location · - Bedford - 180 Hartwell Road Bedford, Massachusetts 01730 United States · - Country · - United States · - Shift · - 1st · **About the Position ...
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Application Support Specialist
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Business Support Specialist
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Business Support Specialist
3 days ago
The Masiello Group Bedford, United States:Overview: · The Masiello Group is committed to providing a unique level of support to our real estate agents. At the heart of our agent support system is our Business Support Specialist Team. With 30+ offices and 4 states companywide, the Business Support Specialist role is an e ...
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CTSU Support Specialist
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Biomedical Equipment Support Specialist
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Department Of Veterans Affairs Bedford, United States Full timeSummary · The Biomedical Equipment Support Specialist (BESS) provides clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the facility wide lifecycle management of medical equipment. · This position is located at the C ...
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Bcba (I/dd Residential Consultant)
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Case Coordinator
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Registered Nurse
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Lpn Residential
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Behavior Interventionist
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Cortica Bedford, United StatesWe are looking to immediately hire a Behavior Interventionist in Burlington, MA and surrounding areas to provide play-based ABA therapy to our families in the home, clinic, or community. · At Cortica, our mission is to design and deliver life-changing care - one child, one family ...
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Logistics Manager Sme
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CDL Driver
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BAXTER Bedford, United States Full timeVantive: A New Company Built On Our Legacy · Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people ...
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Coder Iii-shg
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Apex Ventures Fairhaven, United StatesApprentice for IT specialist for system integrationWe are looking for you as an apprentice at our location in Kiel · Apprentice for IT specialist for system integration · We will prepare you for... · Diagnosing, troubleshooting, and maintaining IT systems · Installing, configurin ...
Support Specialist II - Bedford, United States - Concord Group Insurance
Description
Job Description
Job DescriptionThe primary responsibility is to provide Help Desk support of network and desktop hardware, software and other agreed to end-user specific products. Serves as the interface between the end-user community (both internal and external) and the IT support staff.
Responsibilities
Requirements
Benefits
Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vison, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and holiday pay. Invest in your future with our competitive 401(k) plan with company match
About Us
As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.
The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.