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    Technical Product Specialist - Houston, United States - NR Consulting

    NR Consulting
    NR Consulting Houston, United States

    3 weeks ago

    Default job background
    Description

    JOB TITLE:
    Technical Product Specialist

    Location:
    Houston, Texas, United States, 77041


    Job Description:
    Roles & Responsibilities

    Expectations:

    • A strong technical aptitude with customer service, interpersonal and organizational skills being a necessity.
    • Must be able to effectively manage multiple projects with a number of different customers simultaneously.
    • Self-motivated - an ability to work independently and push oneself to achieve more.
    • Excellent written and verbal communication skills
    • Confident, articulate, and professional speaking abilities (and experience)
    • Ability to solve practical problems and deal with a variety of unknown variables working toward solving issues related to customer demands, complaints, and general needs.
    • Ability to understand and calculate figures and total amounts for such issues as discounts, commissions pro-rata, percentages, and sales order dollars.
    • Ability to make decisions regarding the handling of customer issues as outlined by company policy.
    • Ability to meet deadlines and prioritize workload.
    • Candidate should be able to sit, stand, walk, stoop, kneel, crouch or crawl, climb or balance carried loads of ten pounds.
    • Close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
    • Ability to operate a scanning device, computer, copier, fax machine and telephone, etc.
    • Ability to prove technical aptitude (test may be provided).
    • To direct technical product specification and pricing information to the customer with support from Encon Sales, Production and Engineering departments.
    Minimum Qualifications

    Qualifications:

    • 2-5 years of experience.
    • Technical training school diploma or certificate in STEM field. (Minimum 4+ years related industry background may be acceptable in lieu of education requirements).
    • Must be able to work on Encon provided ERP computer programs.
    • Experience with Microsoft Office suite.
    Required Skills
    Customer Service customer experience

    Work Authorization
    US Citizen
    Green Card
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