- Greeting guests and answering questions in a welcoming and positive manner.
- Ensuring accurate information is provided to guests in terms of experience, price, restrictions, and content.
- Editing photos of guests while being knowledgeable about photo packages and backgrounds.
- Cash handling and reconciliation.
- Encourage strategic upsells, as appropriate at Point of Sale.
- Ensuring all facility safety precautions are met and informing the Operator and Supervisors of any concerns.
- Lead by example to ensure FlyOver Chicago operating procedures, safety of guests and team members, and service standards are consistently maintained by all team members.
- Communicate efficiently using proper radio protocol.
- Assist with evacuation and shelter-in-place procedures in the event of an emergency.
- Share knowledge with guests about Navy Pier, Chicago, and other tourist attractions around the venue.
- Availability to work a variety of shifts including days, evenings, weekends, and Holidays
- Comfortable working on your feet for extended periods of time in both an indoor and outdoor environments
- Ability to lift loads of up to 30 pounds as necessary
- Solid knowledge base about Chicago and local area
- Preferred experience in the tourism/hospitality industry
- Cash handling and Point of Sale experience
- Experience with Public Speaking
- Fluency in a language in addition to English is an asset
-
Experience Guide
3 weeks ago
the now corporation Chicago, United StatesThe NOW Massage mission is to enlighten those who desire to mix mindfulness with massage to bring about completely different experience in self-care. Our approach is curated around our ideology which benefits everyone: self-care always, wellness forever. This is provided through ...
-
Guest Experience Guide
5 days ago
FlyOver Attractions by Pursuit Collection Chicago, United StatesWhat perks can you expect?: · Overview: · *THIS ROLE WILL NOT START UNTIL FEBRUARY 1ST, 2023* · As a Guest Experience Guide, your goal is to facilitate the fun, engaging, efficient and safe movement of guests through the attraction. As a guide you may wear multiple hats as a G ...
-
Customer Success Manager
3 days ago
ServiceNow Chicago, United States Full timeJob Description · As the Global Guided organization continues to grow, we are looking for a Senior Customer Success Manager to join the Global Leadership team. · What you get to do in this role: · This role is part of the Impact, Global Guided Delivery organization reporting to t ...
-
Hiring for Food Runners, Cashiers + Hosts
4 days ago
Nando's PERi-PERi Chicago, United States Full timeWe are now hiring for Front of House team. If you are looking for a fun and rewarding job with a great atmosphere, apply today Our ideal candidates have great energy and thrive on teamwork. We offer a fun, casual work environment that feels more like being part of a family. Check ...
-
Portfolio Agile Coach
3 weeks ago
CNA Chicago, United States Full timeJOB DESCRIPTION · : Director level individual contributor responsible for guiding Portfolios and teams to implement Agile principles and practices. The position supports product teams or larger programs, where the Scaled Agile Framework may work best. · This position focuses on a ...
-
Travel Telemetry RN
2 days ago
Medical Solutions Chicago, United States$ $ wk (includes wage of ~$21.46-$27.36/hr and per diems if eligible) · click for benefits and other job details · ~$772.53-$985.11 weekly taxable income · ~$1162 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · A traveler facility in Peoria, ...
-
Lead Automation Architect
3 weeks ago
Proviniti Chicago, United StatesJob Description: · 10+ years' experience in Test automation · Expertise in Test automation frameworks · Diverse experience in automating legacy and modern tech stack - Web, API, DB, Kafka, MQs, DevOps · Expertise in Test automation standards and best practices · Automation feasib ...
-
Sr. Adobe Experience Manager
3 weeks ago
Planet Technology Chicago, United StatesPlanet Technology has partnered with a Chicago area company to locate an Adobe Experience Manager (AEM) Front-end developer for a full-time role. · Please note that we cannot work with Third Parties. This means NO C2C. · Candidates can be remote but must be willing to work CST ...
-
Registered Nurse
2 days ago
Medical Solutions Chicago, United States Travel$ $ wk (includes wage of ~$21.46-$27.36/hr and per diems if eligible) · click for benefits and other job details · ~$772.53-$985.11 weekly taxable income · ~$1162 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · Take control of your career wi ...
-
Sales Manager
2 weeks ago
Milan Laser Hair Removal Chicago, United StatesAbout Milan Laser Hair Removal · Milan Laser Hair Removal is one of the nation's premier laser hair removal providers. That's because we use the top of the line laser, and all our treatments are performed by licensed medical professionals. Additionally, we provide our exclusive ...
-
Registered Nurse
1 week ago
Medical Solutions Chicago, United States Travel$ $ wk (includes wage of ~$22.95-$29.02/hr and per diems if eligible) · click for benefits and other job details · ~$826.34-$ weekly taxable income · ~$1162 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · This Telemetry in RN (Registered Nur ...
-
Registered Nurse
1 week ago
Medical Solutions Chicago, United States Travel$ $ wk (includes wage of ~$23.59-$29.73/hr and per diems if eligible) · click for benefits and other job details · ~$849.26-$ weekly taxable income · ~$1162 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · Calling all healthcare rockstars Are ...
-
Travel Med Surg
1 week ago
Medical Solutions Chicago, United States Travel$ $ wk (includes wage of ~$15.80-$15.80/hr and per diems if eligible) · click for benefits and other job details · ~$568.8-$568.8 weekly taxable income · ~$ in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · Calling all healthcare rockstars Are ...
-
Travel OR
2 days ago
Medical Solutions Chicago, United States Travel$ $ wk (includes wage of ~$17.56-$22.61/hr and per diems if eligible) · click for benefits and other job details · ~$702.2-$904.35 weekly taxable income · ~$ in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · Where will care take you? How about ...
-
Travel ER
1 week ago
Medical Solutions Chicago, United States$851.71-$945.3 wk (includes wage of ~$15.80-$15.80/hr and per diems if eligible) · click for benefits and other job details · ~$632-$632 weekly taxable income · ~$219.71 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · Gather 'round, aspiring ...
-
Toddler Teacher
3 weeks ago
OAKTREE ACADEMY Chicago, United States Full timeBenefits:401(k) · Dental insurance · Health insurance · Vision insurance · Opportunity for advancement · Paid time off · Oaktree Academy is a private learning center serving children ages 6 weeks to 6 years. Our guiding philosophy is that positive playful experiences are crucial ...
-
Compliance & Practice Administrator, 78761
2 days ago
Truenorth Executive Search, Inc. Chicago, United StatesCompliance & Practice Administrator · Our client is a mid-west based, fast paced, highly entrepreneurial, multi-site, specialty physician practice. They seek an experienced Compliance & Practice Administrator to lead and manage day to day operations across the entire clinic inf ...
-
Director of Software Engineering
1 week ago
McDonald's Corporation Chicago, United StatesJob Description · This opportunity is part of the Global Technology Commercial Products & Platforms (CPP) Team where our vision is to develop technology that delights our customers and enables our crews to operate our restaurants reliably and effectively. This Director-level role ...
-
AEP Engineer UB6156
4 days ago
Nisum Chicago, United StatesWhat You'll Do · Create future products by working with agile engineering teams in developing complex features in a large-scale, multi-cloud microservices SaaS product · AEP Data Engineer collaborates with multi-functional teams to identify and collect data requirements for AEP ...
-
Analyst, Digital Products
1 day ago
ICrossing Chicago, United States Full timeWhy iCrossing · For over 20 years, iCrossing has been partnering with the world's largest B2B and B2C brands to provide connected marketing & technology solutions that transform brand experiences and marketing strategies into superior business outcomes. Our human centric approach ...
Guest Experience Guide - Chicago, United States - Pursuit
Description
*THIS ROLE WILL NOT START UNTIL FEBRUARY 1ST, 2023*
As a Guest Experience Guide, your goal is to facilitate the fun, engaging, efficient and safe movement of guests through the attraction. As a guide you may wear multiple hats as a Retail and Photo Agent, Ticket Seller, and Reservationist. You will have engaging interactions with our guests by bringing your best and anticipating guests' needs while following FlyOver standards and operating procedures. The Guest Experience Guides should always strive to maintain a positive attitude and a safe environment for all guests and team members.
This wage for this position is $18 per hour, and a full breakdown of benefits and perks will be provided during the interview process.
Reporting to the Guest Experience Supervisors, duties include, but are not limited to:
This list describes a lot of what a Guest Experience Guide - Ticket/Retail Agent does, but no job description can anticipate every single issue or project that could come up. Pursuit and FlyOver Chicago might need to reduce, add or change job tasks from time to time.
To handle this job successfully, any person hired has to be able to perform each task well. FlyOver Chicago will make any reasonable accommodation possible to help a person with disabilities to perform their job. This job is based in Chicago, IL with Pursuit's FlyOver Chicago team.
ABOUT FLYOVER ATTRACTIONS
The FlyOver attractions team brings new attractions to life and oversees existing operations. FlyOver, the Ultimate Flying Ride, utilizes state-of-the-art technology to give you the feeling of flight. You hang suspended, feet dangling, before a 20-metre spherical screen while our film whisks you away on an exhilarating journey across some of the world's most iconic landscapes. Special effects, including wind, mist and scents, combine with the ride's motion to create an unforgettable experience. Currently, there are FlyOver's located in Vancouver, B.C., Reykjavik, Iceland, Las Vegas Nevada and coming soon – in Chicago. Several future FlyOver locations are proposed and are in the development stage.
ABOUT PURSUIT
Pursuit is a hospitality and attractions company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world's leading provider of experiential adventure travel. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI.
We deliver rich travel experiences to the global market in iconic destinations through its unique hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours and travel products
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team
We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at
We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.