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    Training Media Specialist Consumer Sales 1 - Olathe, United States - Garmin

    Garmin
    Garmin Olathe, United States

    2 weeks ago

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    Description
    Overview

    We are seeking a full-time Training Media Specialist Consumer Sales in our Olathe, KS location. In this role, you will be responsible for designing, shooting, and editing video materials presented to customers through various support channels.

    Essential Functions
    • Partner with Consumer Electronics Segments, exuding a high level of technical aptitude, to create media content needed for supporting partnering retail associate needs with a focus on increasing mind-share and competency in Garmin's product offerings
    • Produce and deliver high-quality support videos on a scheduled basis, meeting production deadlines
    • Display strong technical support skills understanding Garmin products and customer expectations
    • Communicate and collaborate closely with Consumer Sales leaders and team members on planning of content, writing script and designing storyboards for content discussed
    • Revise content as needed taking all feedback into account and using sound judgment in decision making
    • Demonstrate Profiecency with Davinci Resolve
    • Remain current on changes in policies, procedures, product offerings, digital technology, and video/film developments
    • Become highly knowledgeable in the specifications, capabilities and operation of Garmin products and software applications across all consumer markets
    • Understand retail associate needs regarding Garmin products, features and benefits in order to develop media to assist in increasing retail sales
    • Produce content requested from non-segment sources (ex. training team, other managers, etc.)
    • Review previously created content regularly for accuracy and necessity and offer suggestions for improving processes and guidelines
    • Represent department and company image to the public by means of training videos and ensure a high level or quality and accuracy is maintained in all content released to the public
    • Timely completion of tasks and/or projects of high complexity within the defined process
    Basic Qualifications
    • Bachelor's Degree in Marketing, Business Administration, Adult Education, Human Resources, Interactive Design, or related field OR a minimum of 4 years relevant experience
    • Minimum of 2 years experience in filming or editing content
    • Demonstrated proficiency in Adobe Creative Suite, Microsoft Excel and Word
    • Personal or professional demonstrated technical aptitude
    • Excellent researching, writing and editing skills for videos
    • Demonstrated strong and effective verbal, written, and interpersonal communication skills
    • Must be positive, professional, detail and quality oriented, organized, team oriented and a driven problem solver, multi-tasker, and self-starter with the ability to prioritize and exercise sound judgement in a fast paced, deadline-driven environment with minimal supervision
    • Possess customer experience and Garmin product knowledge
    Desired Qualifications
    • Verbal presentation skills that lend themselves to on-camera training
    • Training experience with high profile clients and/or business partners
    • Practical experience in post-secondary or adult education
    • Knowledge of Garmin and competitive products
    • Experience in developing interactive, multimedia training materials
    Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.

    This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
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