Jobs
>
Iowa City

    Customer Service Specialist - Johnson City, United States - Citigroup Inc

    Citigroup Inc
    Citigroup Inc Johnson City, United States

    3 weeks ago

    Default job background
    Description

    **Train on site/ Home Office Program**

    **This position requires you to complete training on site at 4721 Lake Park Drive Johnson City, TN After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required.**

    **Attached resume is required in order to move to Interview**

    **We Offer:**

    + Competitive rates start at $19/hr

    + Day 1 Health Benefits

    + State of the Art facility

    + Flexible Work Strategies

    + Collaborative team environment

    + 401(k) match

    + Tuition Reimbursement

    The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues.

    **Responsibilities:**

    + Assist with evaluating and resolving service inquiries from clients across different platforms

    + Effectively use various computer systems to complete assigned tasks and address account inquiries

    + Develop and maintain working knowledge of specific groups of Citi products and services

    + Analyze and identify potential risks and identify solutions that meet client needs

    + Complete assigned tasks in an accurate and efficient manner

    + Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations

    + Fulfilling the clients necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

    + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

    **Qualifications:**

    + 1-3 years work experience in a related role

    + Proficient in Microsoft Office and Windows Operating Systems

    + Demonstrated experience solving customer service inquiries

    + Effective verbal and written communication skills

    + Ability to work in a fast pace environment

    + Excellent technical and data entry skills, including the utilization of a 10-key touchpad

    + Proven ability to navigate multiple systems and customer service platforms concurrently

    **Education:**

    + High School diploma or equivalent

    This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    #CustomerSupport

    Attached resume is required in order to move to Interview

    Fantastic News We have a new custom-built state-of-the-art facility designed with the latest technology and amenities. This facility is located at 4721 Lake Park Drive Johnson City, TN

    #CustomerSupport

    **Job Family Group:**

    Customer Service

    **Job Family:**

    Service

    **Time Type:**

    **Primary Location:**

    Johnson City Tennessee United States

    **Primary Location Full Time Salary Range:**

    $39, $50,770.00

    In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.

    **Anticipated Posting Close Date:**

    May 14, 2024

    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi )** .

    View the "EEO is the Law ) " poster. View the EEO is the Law Supplement ) .

    View the EEO Policy Statement ) .

    View the Pay Transparency Posting )

    Citi is an equal opportunity and affirmative action employer.

    Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

  • University of Iowa

    Clinic Services Specialist

    1 week ago

    University of Iowa Iowa City, United States

    The UI Heart and Vascular Center (HVC) is seeking a full-time (100%) Clinical Services Specialist to provide efficient, effective, and highly collaborative frontline clinical operational support through the delivery of health care services in the UI Heart and Vascular Center's (H ...

  • University of Iowa

    Clinic Services Specialist

    3 days ago

    University of Iowa Iowa City, United States

    The Clinic Services Specialist position provides frontline clinic operational and patient support for the Plastic and Reconstructive Surgery Clinic to assure effective and efficient delivery of health care services. Duties include scheduling patient appointments, serving as a pat ...

  • University of Iowa

    Support Services Specialist

    3 weeks ago

    University of Iowa Iowa City, United States Full time

    University of Iowa Health Care is seeking a Support Services Specialist to perform specific tasks to assist members of the Nursing team in providing patient care under the direct supervision of the Nurse Manager. · About the University of Iowa Health Care Admission and Transfer ...

  • State of Kansas

    Human Services Specialist-CPS

    1 week ago

    State of Kansas Johnson City, United States

    Employment Benefits · In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in: · Health Insurance including medical; dental; vis ...

  • University of Iowa

    Admin Services Specialist-Radiology

    2 weeks ago

    University of Iowa Iowa City, United States Full time

    The University of Iowa Hospitals and Clinics department of Radiology is seeking an Administrative Services Specialist to oversee the administrative operations. This position will work under the direction of the Clinical Department Administrator and Department Chair. Ensures the d ...

  • University of Iowa

    Clinic Services Specialist

    4 days ago

    University of Iowa Iowa City, United States Part time

    The University of Iowa Stead Family Children's Hospital, Pediatric Specialty Clinic is seeking a Part-Time Clinic Services Specialist that is responsible for patient check out and scheduling patient appointments and visits, following the guidelines s Clinic, Specialist, Part Time ...

  • University of Iowa

    Admin Services Specialist

    3 weeks ago

    University of Iowa Iowa City, United States

    The Department of Orthopedics is seeing an administrative leader. This position will manage the day to day operation of and supervision of the 16 employees in the faculty administrative support team tracking their productivity, handling their schedul Specialist, Service, Administ ...

  • University of Iowa

    Educational Support Services Specialist

    3 weeks ago

    University of Iowa Iowa City, United States Full time

    The Department of Health and Human Physiology is seeking an Educational Support Services Specialist (Instructional Services Coordinator) to work with faculty on preparation, including ordering and preparing laboratory materials and equipment for anatomy HHP:1110, HHP:3110, HHP:31 ...

  • University of Iowa

    Clinic Services Specialist

    2 days ago

    University of Iowa Iowa City, United States

    University of Iowa Health Care - Iowa River Landing is seeking a 100% Clinic Services Specialist. This position is responsible for scheduling patient appointments and visits in multiple outpatient clinics following the guidelines set forth by IRL and Clinic, Specialist, Operation ...

  • University of Iowa

    Support Services Specialist

    3 days ago

    University of Iowa Iowa City, United States

    The Support Services Specialist position will perform work within the Hemodialysis Center. This position responds efficiently and effectively to healthcare professionals, university staff members, insurance companies and the general pubic via multi-l Support, Specialist, Service, ...

  • University of Iowa

    Clinic Services Specialist

    3 weeks ago

    University of Iowa Iowa City, United States

    The University of Iowa Health Care department of Family Medicine is looking for a Clinic Services Specialist. This position will provide efficient, effective, and highly collaborative frontline clinical operational support through the delivery of health care services for all outp ...

  • Goodwill Industries of Southeastern Wisconsin, Inc.

    Retail Service Specialist

    2 days ago

    Goodwill Industries of Southeastern Wisconsin, Inc. Iowa City, United States Part time

    Are you looking for a great place to work with paid time off, flexibility in scheduling, and a great mission? Goodwill of the Heartland is the place for you We are looking to hire a Part-time Retail Service Specialist team member for our Iowa City store · The Retail Service Spec ...

  • Select Medical

    Patient Service Specialist

    3 days ago

    Select Medical Iowa City, United States

    Overview · Patient Service Specialist · Iowa City, IA · Job Description · When patients enter our center in Iowa City, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the pa ...

  • University of Iowa

    Support Services Specialist

    3 days ago

    University of Iowa Iowa City, United States

    University of Iowa Healthcare Department of Nursing is seeking a Support Services Specialist (Water Program Technical Coordinator) to perform specific tasks to assist members of the Nursing team under the direct supervision of the Nurse Manager with the Dialysis Water Program (Di ...

  • The University Of Iowa

    Clinic Services Specialist

    4 weeks ago

    The University Of Iowa Iowa City, United States

    The University of Iowa Health Care department of Family Medicine is looking for a Clinic Services Specialist. This position will provide efficient, effective, and highly collaborative frontline clinical operational support through the delivery of health care services for all outp ...

  • The University Of Iowa

    Support Services Specialist

    1 week ago

    The University Of Iowa Iowa City, United States

    University of Iowa Healthcare Department of Nursing is seeking a Support Services Specialist (Water Program Technical Coordinator) to perform specific tasks to assist members of the Nursing team under the direct supervision of the Nurse Manager with the Dialysis Water Program (Di ...

  • N/A

    Admin Services Specialist

    3 weeks ago

    N/A Iowa City, United States

    The Department of Orthopedics is seeing an administrative leader. This position will manage the day to day operation of and supervision of the 16+ employees in the faculty administrative support team tracking their productivity, handling their scheduling and time off requests, le ...

  • The University Of Iowa

    Clinic Services Specialist

    3 weeks ago

    The University Of Iowa Iowa City, United States

    The University of Iowa Hospitals and Clinics department of Orthopedics and Rehabilitation is seeking a full time Clinic Services Specialist to support frontline operations and staff at the Work Injury Recovery Center. This position will provide services related to access, schedul ...

  • The University Of Iowa

    Clinic Services Specialist

    2 weeks ago

    The University Of Iowa Iowa City, United States

    The University of Iowa Hospitals and Clinics department of Orthopedics and Rehabilitation is seeking a full time Clinic Services Specialist to support frontline operations and staff at the Work Injury Recovery Center. This position will provide services related to access, schedul ...

  • University of Iowa

    Admin Services Specialist

    3 weeks ago

    University of Iowa Iowa City, United States

    The Department of Orthopedics is seeing an administrative leader. This position will manage the day to day operation of and supervision of the 16+ employees in the faculty administrative support team tracking their productivity, handling their scheduling and time off requests, le ...