Michael Smith

I’m Michael Smith  a father of six. I have a full time job but I’m looking to get on the road to make a little more money b/c me, my wife and children are trying desperately to move.

Providing wonderful customer service. Processing phone orders, processing internet orders, explaining client products, and handling customer complaints. MicrosoftWord , Microsoft Excel, and Microsoft PowerPoint.

April 2020- November 2021 RSS road cre Gainesville Florida

november 2021- now Pak source 
November 2018 - May 2019
Iqor/ T-Mobile - Customer Service Rep
Responsibilities: Answer incoming calls and handle any services needed whether it was a problem with
their bill or a technical issue.
February 2017 - October 2018
Responsibilities: My job was to clean the inside of diesel tanks which mean I was dealing with different sorts of chemicals. All I really had to do was prep the tanks and the machine did the rest and sometimes I had to climb inside to clean what the machine could not.
January 2017- March 2017
Responsibilities: As a mail sorter my job was to separate low tax payments and higher tax payments. Very fast paced.
May 2016- November 2016
Circle K, Charlotte NC - Cashier
Responsibilities: As a cashier my job was to greet customers and help them in the best way that I
could I also made sure that coolers and shelves where stocked and the store was cleaned at all times May 2015- January 2016
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Conduent/Sprint, Charlotte NC
● Assisting customers with their phone bill, making payments, setting up payment arrangements, auditing the account, and troubleshooting their cellular device or tablet.
Dec. 2014-March 2015
Kangaroo Cashier , Charlotte, NC
● Training new employees, managing mini shifts, cashier,inventory.and making sure store and cooler was stocked and organized.
 

Education
Scotland High, Laurinburg NC - Diploma