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    IT Support Specialist - Miami, United States - Warren Henry Automotive Group

    Warren Henry Automotive Group
    Warren Henry Automotive Group Miami, United States

    4 weeks ago

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    Description

    Job Description


    IT Support Specialist

    US-FL-North Miami

    Job ID:
    Type: Full-Time
    # of Openings: 2
    Category: Information Technology
    Main Campus

    Overview

    Performs technical work in the maintenance, support, and installation of computer and peripheral equipment to ensure proper performance.

    Responsibilities
    • Diagnose software and hardware problems
    • Assists employees of the organization with IT related problems when called upon.
    • Track, prioritize and document requests using an IT support request system.
    • Install and configure new computers and other IT equipment.
    • Add new users into various systems.
    • Repair and upgrade different types of computers (software and hardware).
    • Identify problems and repair printers, copiers and scanners.
    • Keep track of IT supplies and equipment, e.g. cables and adapters.
    • Perform regular updates of servers.
    • Install cables in the organization.
    • Maintains and stays informed of best practices and industry standards.
    • Other duties as assigned.
    Qualifications
    • US Work Authorization is required.
    • High School diploma or GED required. Bachelor's degree in Information Technology or related field preferred.
    • One to two years' experience troubleshooting information systems in a help desk setting.
    • Microsoft Windows (10, 11) administration and troubleshooting experience.
    • Microsoft Server (2012, 2016, 2019).
    • Linux experience (Debian, Ubuntu, Centos).
    • Network Support & Troubleshooting experience.
    • Knowledge of Ethernet cabling.
    • Microsoft Office Suite Support experience.
    • Microsoft Active Directory experience.
    • Microsoft Exchange experience.
    • Microsoft Office 365 experience.
    • Web Browser support/settings administration experience.
    • PC Hardware support — A+ Certification preferred.
    • Ability to work a flexible schedule.
    • Customer service/Helpdesk experience.
    • Ability to lift and/or move between 25-50 pounds.

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