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    Quantitative UX Research Lead - New York, United States - Tri-Force Consulting Services, Inc.

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    Description

    Name of position:
    Quantitative User Experience Research Lead

    Location:
    Brooklyn, NY

    Description at a Glance:
    The Quantitative UX Research Lead in Brooklyn, New York, is a strategic advocate for data-based digital experiences aiming to enhance user satisfaction. Reporting to the Chief Digital Strategy Officer, this role focuses on understanding user behaviors, needs, and motivations to drive product decisions and create user-centric solutions.

    Key Responsibilities:
    • Identify challenges faced by New Yorkers through qualitative and quantitative research to uncover opportunities for the City of New York
    • Develop and implement a User Experience Research toolkit to guide testing methodologies across different product phases
    • Gather and analyze data insights through various methods like survey design, usability testing, and experimentation
    • Deliver well-documented research findings to stakeholders for informed decision-making
    • Manage multiple streams of UX research concurrently

    Skills and Experience Requirements:
    • Strong background in quantitative user experience research with expertise in survey design, user interviews, usability testing, and more
    • Proficiency in analyzing behavioral data from Google Analytics and A/B testing tools
    • Detail-oriented with a data-centric approach to drive actionable insights
    • Ability to translate complex data into recommendations for improving user experiences
    • Experience in recruiting users and fostering a culture of user-centered design
    • Track record of driving user research initiatives from planning to execution

    Desirable Skills and Experience:
    • Bachelor's degree in relevant fields such as Human-Computer Interaction or Data Science
    • 10+ years of experience in conducting quantitative user research
    • Strong analytical skills and expertise in identifying patterns within data
    • Familiarity with statistical principles for data evaluation
    Expertise in avoiding research pitfalls such as overgeneralization and biased conclusions is a plus.
    • Proficient in working in cross-disciplinary teams to deliver user-focused products and services

    • Skilled in effective communication and articulating design concepts clearly
    • Demonstrated commitment to diversity, equity, and inclusion in design practice

    If You Are:

    proactive, skilled, independent, innovative, and a team player with strong communication skills, we want to hear from you. Share why you are the ideal candidate for this role.

    About the Company:

    Tri-Force is a fast-growing company based in Philadelphia, recognized multiple times for its growth. Specializing in custom software solutions, data analysis, and more, Tri-Force offers innovative services to Government and Commercial sectors. The company excels in various technologies such as Java, .NET, SharePoint, and mobile app platforms. Tri-Force is dedicated to providing exceptional resources for infrastructure projects.


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