User Experience Research Lead - Brooklyn, United States - Active RPO

Active RPO

Verified Company

Brooklyn, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Title:
User Experience Research Lead

Location:
Brooklyn, NY (Hybrid)

Responsibilities

Expertise conducting unbiased generative research through competitive analysis, heuristic reviews, user interviews, stakeholder interviews, diary and field studies
Expertise with testing methodologies to define and test a user problem such as task analysis, prototype testing, card sorting etc.
Expertise conducting unbiased usability testing, A/B and multivariate testing analyzing

results with statistically sound methodologies

Experience recruiting users that align with required demographic and behavioural profiles
Nurture a culture of exploring creative solutions that prioritize the best digital experience for New Yorkers that is informed by strategy, user evidence, analytics and competitive research.
Inspire City partners and colleagues to anchor their work in humancantered design, user research methodologies and evidencebased solutioning.

DESIRABLE SKILLS/EXPERIENCE:

10+ years of experience conducting user research through all product design phases
Strong analytical skills with ability to interpret and identify valid patterns and trends
Understanding of statistical principles to evaluate data
Expertise and use of methodologies that prevent research pitfalls:
Over generalizing results
Biased methodology or conclusions
Correlation does not imply causation
Not considering other related factors
Not understanding or validating data sources
Experience working in crossdisciplinary teams of product, engineer and data experts to deliver products and services that improve user's experience and organizational goals, on time.
Expertise in driving user research from planning to conducting research with users with an extensive knowledge of research methodologies
Strong communication skills with the ability to articulate design concepts and strategies in plain language to partners and crossfunctional team
Exemplifies diversity, equity and inclusion work in design practice and past projects