- Account servicing.
- Referring consumer and real estate loans to the Loan Sales team.
- Cross-selling products/services to benefit the member's needs.
- Promoting e-banking and meeting Contact Center goals.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
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Contact Center QA/trainer
1 week ago
DIRAD TECHNOLOGIES INC Clifton Park, United States: · DiRAD Technologies, Inc., a leading communications solution provider located in Clifton Park, New York, is **still** growing · We're continuing our search for a dedicated **Contact Center QA/Trainer** to help keep our operation above the rest · **Why join us**: · DiRAD Techno ...
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GDIT Rensselaer, United States Full timeJob Description: · General Dynamics Information Technology is providing critical support for citizens in our communities. We have opportunities for Customer Service Supervisors to support a team of contact center professionals as they provide citizens with vital information and a ...
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Contact Center Supervisor
2 weeks ago
Dirad Technologies INC Clifton Park, United StatesJob Description · Job DescriptionDescription:DiRAD Technologies, Inc., a leading communications solution provider, is still growing · We're looking for a dedicated Contact Center Supervisor to take our operation to the next level. Our clients include DiRAD's users of our technol ...
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Contact Center QA/Trainer
1 week ago
Dirad Technologies INC Clifton Park, United StatesJob Description · Job DescriptionDescription:DiRAD Technologies, Inc., a leading communications solution provider located in Clifton Park, New York, is still growing · We're continuing our search for a dedicated Contact Center QA/Trainer to help keep our operation above the rest ...
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Contact Center QA/Trainer
2 weeks ago
Dirad Technologies INC Clifton Park, United StatesJob Description · Job DescriptionDescription:DiRAD Technologies, Inc., a leading communications solution provider, is growing again We're looking for a dedicated Contact Center QA/Trainer to take our operation to the next level. Our clients include DiRAD's users of our technology ...
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Lead Training Specialist
3 weeks ago
EmblemHealth Albany, United StatesSummary: · - Conceptualize, research, develop, implement, maintain, and enhance Contact Center related training programs/materials. · - Facilitate training classes to support the Contact Center: provide technical, administrative, and other support as needed. · Responsibilities: · ...
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Lead Training Specialist
3 weeks ago
ConnectiCare Albany, United StatesSummary: · - Conceptualize, research, develop, implement, maintain, and enhance Contact Center related training programs/materials. · - Facilitate training classes to support the Contact Center: provide technical, administrative, and other support as needed. · Responsibilities: · ...
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Data Analyst, Nursing Resources
3 weeks ago
Albany Medical Center Albany, United StatesDepartment/Unit: · Nursing Resources · Work Shift: · Day (United States of America) · Salary Range $54, $ 87,754.00 · Data Analyst supports the Department of Nursing Resources through organizing, modeling, optimized reporting and analyzing large and varied data sets from multiple ...
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Information Security Analyst Ii
3 weeks ago
Albany Medical Center Albany, United StatesDepartment/Unit: · Information Systems & Services · Work Shift: · Day (United States of America) · Salary Range: $60, $96,492.00 · The Information Security Analyst is a member of the information security team and works closely with the other members of the team to develop and imp ...
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Information Security Analyst I
3 weeks ago
Albany Medical Center Albany, United StatesDepartment/Unit: · Information Systems & Services · Work Shift: · Day (United States of America) · The Information Security Analyst is a member of the information security team and works closely with the other members of the team to develop and implement a comprehensive informati ...
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Director of Contracts, Liability, and Insurance
2 weeks ago
Cayuga Centers Albany, United StatesShift: First Shift · **Cayuga Centers is hiring immediately for a **Director of Contracts, Liability, and Insurance** · **Location: New York, NY or Albany, NY** · **Pay: $80,000 to $85,000/annually** · **About Cayuga Centers** · Cayuga Centers is an accredited non-profit, human s ...
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Deputy Counsel
1 week ago
Homeland Security and Emergency Services, Division of Albany, United States**Minimum Qualifications** · **Duties Description** · The incumbent will report to the New York State Division of Homeland Security and Emergency Services' General Counsel. Duties may include but are not limited to the following: · - Support the General Counsel for all agency nee ...
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Administrative Assistant
3 weeks ago
Victim Services, Office for Albany, United States**Minimum Qualifications** · - Substitutions: four years of specialized experience or associate's degree and two years of specialized experience may substitute for bachelor's degree; J.D. or master's degree may substitute for one year of specialized experience; Ph.D. may substitu ...
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Medical Receptionist
2 weeks ago
Albany & Saratoga Centers for Pain Management Albany, United StatesAt the Albany Saratoga Centers for Pain Management, our mission is to provide compassionate, comprehensive, and cutting-edge pain management options tailored to each patient's unique needs. We are committed to improving the quality of life for individuals suffering from acute and ...
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Peer Housing Retention Advocate
2 weeks ago
Albany Damien Center Albany, United States**Make a difference in someone's life by being Peer Housing Retention Advocate** · **Overview**: The Peer Housing Retention Advocate provides trauma-informed, housing-first, and harm reduction support services to tenants of the Damien Center's MRT HRFA program, a scattered site-b ...
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Patient Access Specialist
2 weeks ago
Albany Medical Center Albany, United StatesDepartment/Unit: · Registration · Work Shift: · Day (United States of America) · Salary Range: $ $23.79 · For Access Center and Birthplace: · Must be able to work in conjunction with Nursing Supervision and Patient Triage Manager for accurate bed assignment for inpatient and obse ...
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Human Resources Business Partner
1 week ago
1130 Works Albany, United StatesOur client is one of the largest bedding manufacturers in North America and they are currently looking for a HR Business Partner. This pivotal role will provide high-quality advice and service to the facility on a daily basis regarding employee relations, performance management a ...
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Training Coordinator
2 weeks ago
New York State Defenders Association Albany, United StatesThe New York State Defenders Association (NYSDA) is seeking a full-time Training Coordinator for our Public Defense Backup Center. The Training Coordinator is responsible for organizing the administrative and logístical components of NYSDA's training and Continuing Legal Educatio ...
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Recovery Clerk Full Time
2 weeks ago
BJ's Wholesale Club, Inc. Albany, United States Full timeJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, _235_ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their ...
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NYS Office of Mental Health Albany, United StatesWe've been looking for you We know you value job security, work life balance, and opportunity for growth. Join us at the New York State Office of Mental Health as an Administrative Assistant 1/Administrative Assistant Trainee to begin a rewarding, life-long career in public servi ...
Member Service Specialist- Contact Center - Albany, United States - First New York Federal Credit Union
Description
Job Description
Job DescriptionDescription:First New York Federal Credit Union is seeking a Member Service Specialist- Contact Center (MSS) position in our Contact Center located in Colonie, NY.
Previous financial branch experience in a credit union or bank is preferred. The MSS provides credit union services to members via telephone, internet, and mail.
This is a full-time position for an individual with outstanding customer service, writing and communication skills.
Requirements:Job Type: Full-time
Salary: $18.25/ hour- $19.25/ hour
Work location: In person
Schedule:
Monday 8:30am- 6pm
Tuesday 8:30am- 6pm
Wednesday 8:30am- 6pm
Thursday 8:30am- 5pm
Friday OFF
Saturday 8:45am- 1:00pm
Benefits: