-
Sales Agent
1 day ago
AssuranceAmerica Mcallen, United StatesJob Summary: · As a Sales Agent in our local office, you will provide outstanding service while identifying new sales leads through inbound quote opportunities and maintaining current business levels in order to achieve or exceed sales goals. · Job Responsibilities: · Quoting and ...
-
Medical Assistant
3 weeks ago
Akeso Occupational Health Mission Valley, United States: · **Job Summary** · Perform selected nursing and administrative/clerical duties that assist in the delivery of primary health care and patient care management under the direction of a physician. These duties are delegated in relation to the individual's degree of training, in a ...
-
Call Center Sales Retention Rep
3 days ago
SPECTRUM Pharr, United StatesJob Description · Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $25.00/hour or $52,018 annually. Top performers can earn $70,800, plus incentives. You may also qualify for free internet, TV and phone se ...
-
Call Center Specialist I
1 week ago
Lone Star National Bancshares Pharr, United StatesJob Details · Job Location · Pharr - 2nd Floor - Pharr, TX · Description · The Call Center Specialists answer inbound customer telephone inquiries in a responsive and courteous manner. · ESSENTIAL DUTIES · The duties listed below may not include all responsibilities that the ...
-
Teller I
1 week ago
Lone Star National Bancshares Pharr, United StatesJob Details · Job Location · Pharr - 1st Floor - Pharr, TX · Description · The Teller I is an enthusiastic, highly motivated self-starter with a strong work ethic who delivers exceptional quality customer service with a positive attitude. The Teller I accurately & efficiently ...
-
Personal Banker I
1 week ago
Lone Star National Bancshares Pharr, United StatesJob Details · Job Location · Pharr - 1st Floor - Pharr, TX · Description · The Personal Banker I (PB I) is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results. The PB I makes a positive impact in the lives of our customers by bu ...
-
Quality Control Specialist I
3 days ago
Lone Star National Bancshares Pharr, United StatesJob Details · Job Location · Pharr - 2nd Floor - Pharr, TX · Description · JOB SUMMARY · Performs new account documentation reviews to make sure the account styling and account documentation are in compliance with federal laws and regulations and state laws. · ESSENTIAL DUTIE ...
-
Recreation Program Assistants
1 week ago
City of San Juan, Texas San Juan, United StatesHOURLY RATE: · $10.00 · JOB OBJECTIVES: · Under the immediate supervision of the Recreation Supervisor and/or designee. The Recreation Program Assistant is responsible for reports and/or records of the game site. Decisions are made on a routine level. The position renders simp ...
-
clerk, inventory/material control
3 weeks ago
Boston Scientific San Juan, TX, United StatesAdditional Location(s): N/A · Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance · At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling ...
-
Head Recreation Coaches
1 week ago
City of San Juan, Texas San Juan, United StatesHOURLY RATE: · $17.00 · JOB OBJECTIVES: · Under immediate supervision of the Recreation Supervisor, the Head Recreation Coach is responsible for coaching and coordinating specific summer sports programs. Prepare recurring reports and records, as well as organize daily workouts ...
-
Community Care AttendantProvider McAllen TX
3 weeks ago
Health Care Unlimited McAllen, United StatesHealth Care Unlimited, Inc. is seeking responsible and reliable individuals to fill Home Care Attendant/Provider positions. Varying shifts and hours available throughout the week. Responsibilities include: providing personal care services, meal preparation, light housekeeping, la ...
-
Front Office Receptionist
2 weeks ago
Alpine Physician Partners McAllen, United StatesWe're committed to bringing passion and customer focus to the business. · Job Description: · We are seeking a Medical Receptionist to join the ASAS Health team This position coordinates the daily administration of doctors, staff, visitors, and patients. The position must exemplif ...
-
Receptionist/Data Compliance Monitor
1 week ago
Easterseals Mcallen, United StatesUnder the direct supervision of the Program Coordinator, the Data Compliance Monitor is responsible for assisting with processing and maintaining all Program data accurately and timely. · Basic Responsibilities: · 1. Maintains program data systems for Family Resource Center with ...
-
Shift Supervisor
2 weeks ago
Fhiworks McAllen, United StatesShift Supervisor page is loaded **Shift Supervisor** · **Shift Supervisor** · locationsMcAllen, TX time typeFull time posted onPosted 6 Days Ago job requisition idR2816 It's fun to work in a company where people truly BELIEVE in what they're doing · *We're committed to bringin ...
-
Customer Service
1 week ago
CSL Behring LTD Mcallen, United StatesJob Description Summary · Responsible for preparing the donor, donor area and equipment for the pheresis process. · Job Description · Main Responsibilities · 1. Prepares the autopheresis machine for the pheresis process. · 2. Monitors the donor and the pheresis process, responds ...
-
Receptionist/Data Compliance Monitor
6 days ago
Easterseals McAllen, United StatesUnder the direct supervision of the Program Coordinator, the Data Compliance Monitor is responsible for assisting with processing and maintaining all Program data accurately and timely. · Basic Responsibilities · Maintains program data systems for Family Resource Center with ac ...
-
Medical Screener
2 weeks ago
CSL Plasma McAllen, United States**Job Description Summary** · Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. · **Job Description** · 1 In compliance with Standard Operating Procedures ...
-
Customer Service
2 weeks ago
CSL Plasma McAllen, United States**Job Description Summary** · Responsible for preparing the donor, donor area and equipment for the pheresis process. · **Job Description** · Main Responsibilities · 1. Prepares the autopheresis machine for the pheresis process. · 2. Monitors the donor and the pheresis process, r ...
-
Medical Screener
2 weeks ago
CSL McAllen, United StatesJob Description Summary · Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. · Job Description · 1 In compliance with Standard Operating Procedures (SOP ...
-
Medical Screener
1 week ago
CSL Plasma McAllen, United States**Job Description Summary** · Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. · **Job Description** · 1 In compliance with Standard Operating Procedures ...
Bilingual (Spanish/English) Supervisor - Pharr, TX, United States - SPECTRUM
Description
Video, Data, and Phone.Coach, monitor, develop, lead, model, motivate, analyze, organize, staff, and train, so that customers, employees, and owners are successful towards our goal of being America's leading service provider.
Consistently meet or exceed weekly and monthly retention activity goals by coaching agents to sound telephone based customer save techniques.
As a result of regular phone monitoring and engagement with the agents, provide regular data-centric feedback to Manager with regard to actionable items to be taken to improve customer experience and improved retention rate.
Analyze and provide statistically-based recommendations on ways to improve agent save performance.Manage agents performance by providing frequent coaching based upon call monitoring and save performance.
Master order processing within the billing system regarding all aspects of retained accounts, new sales order entry, account lookup, and other tools and functions as they relate to the retention function.
Acquire, demonstrate and instruct thorough knowledge of competitors' pricing, packaging, and products in an effort to provide agents with skills needed to discuss side by side comparisons of Charter's and competitors' products and services.
Ability to read, write, speak and understand EnglishDemonstrated working knowledge of cable communications products and services to include video (TV), data (internet), and voice (telephone)
may include weekends, holidays, and split days off
Bilingual:
Spanish Required
Minimum of Associates college degree in marketing, sales or related field or equivalent experience
Required Related Work Experience and Number of Years
Call center experience in the areas of customer service and/or phone sales - 3-5
Office environment
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability/vets.