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    Supervisor, Training/Change Management - Tulsa, United States - ONEOK

    ONEOK
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    Description
    #WeAreONEOK - Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

    JOB SUMMARY
    Are you energized by helping people successfully navigate change through acquiring new skills? And, do you enjoy cultivating talent who shares that passion? We're seeking a Supervisor of Training/Change Management to join our team and lead the training efforts that arise from project as well as organizational change initiatives. The Supervisor of Training/Change Management will oversee the planning, development, and implementation of training programs driven by change initiatives within the organization. They will lead a team responsible for assessing training needs, designing curriculum, developing materials and facilitating training sessions associated with process and system changes. The ideal candidate will thrive on collaboration, partnering with the Change Management team, engaging with project stakeholders, and aligning with ONEOK's training-focused groups.

    This position is eligible for remote work in one of the following states: Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Tennessee, Texas, Virginia, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.

    Job Profile Summary

    Manage and lead a small team of trainers partnering with the Change Management team to deliver training solutions. In this role, you will be responsible for overseeing the development and implementation of training programs and initiatives to support organizational change efforts. You will work closely with the Change Management team and stakeholders to assess training needs, design curriculum, and deliver effective training solutions. This is a critical role to ensure our projects that need training are able to accomplish it with excellence.

    Essential Functions and Responsibilities

    - Collaborate with the Change Management team to understand recommendations from project assessments in order to identify training needs and develop training plans that align with organizational and stakeholder goals.

    - Design, develop, and deliver engaging training programs using a variety of instructional techniques and formats, including e-learning, instructor-led training, and multimedia presentations.

    - Evaluate the effectiveness of training programs through assessments, surveys, and feedback mechanisms, and make recommendations for improvements.

    - Partner with Change Management team to develop and execute change management strategies and stakeholder engagement activities.

    - Provide coaching and support to managers and employees to facilitate understanding and acceptance of change initiatives.

    - Stay current on industry trends and best practices in training and change management, and recommend innovative approaches to enhance organizational learning and change readiness.

    Qualifications

    - Proven experience in designing and delivering training programs, preferably in a corporate environment.

    - Strong understanding of change management principles and methodologies.

    - Excellent communication, presentation, and interpersonal skills.

    - Ability to work effectively in a fast-paced, deadline-driven environment.

    - Experience with learning management systems (LMS) and other training technologies is a plus.

    - Relevant certifications such as Prosci Change Management Certification or ATD Training Certificate are desirable.

    Knowledge, Skills and Abilities
    • Knowledge of: applicable Federal, State and local laws and regulations
    • Knowledge of: Human Capital Management (HCM) systems
    • Knowledge of: applicable human resource program management principles, practices, methods and procedures
    • Ability to: maintain confidentiality
    • Ability to: interpret human resource policies and procedures
    • Ability to: utilize a computer and relevant applications (i.e. Excel, Word, PowerPoint, Teams)
    • Ability to: conduct research, collect and analyze data and prepare related reports
    • Ability to: Identify and understand issues, problems and opportunities; compare data from different sources to draw conclusions; recommend actions consistent with available facts, constraints and probable consequences
    • Ability to: clearly communicate and/or exchange written and verbal information and instructions; conduct engaging oral presentations that help the audience to understand and retain the message
    • Ability to: develop and use collaborative relationships to facilitate the accomplishment of work goals
    • Ability to: work effectively and cooperatively with others, establish and maintain good working relationships
    Licenses and Certifications
    • None required
    Strength Factor Rating - Physical Demands/Requirements
    • Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
    Strength Factor Description - Physical Demands/Requirements
    • Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
    • Walking: Moving about on foot (Frequently)
    • Sitting: Remaining in a seated position (Constantly)
    • Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
    • Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
    • Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
    • Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
    • Climbing: Ladders, Stairs (Occasionally)
    • Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
    • Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
    • Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
    • Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
    • Crawling: Moving about on the hands and arms in any direction (Occasionally)
    • Reaching: Extending hands and arms in any direction (Constantly)
    • Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
    • Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
    • Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
    • Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
    • Hearing: Perceiving the nature of sound by the ear (Frequently)
    • Tasting/Smelling: (Occasionally)
    • Near Vision: Clarity of vision at 20 inches or less (Constantly)
    • Far Vision: Clarity of vision at 20 feet for more (Frequently)
    • Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
    • Vision: Color - The ability to identify and distinguish colors (Constantly)
    Working Conditions/Environment
    • Employee is subject to inside environmental conditions
    Working Conditions
    • Well lighted, climate controlled areas (Constantly)
    • Frequent repetitive motion (Constantly)
    • CRT (Computer Monitor(s)) (Constantly)
    Travel
    • Travel to other locations required
    Driving
    • Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license
    ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

    The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

    ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email or call

    Expected Salary Range
    $0.00 - $0.00


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