- Represents the management team at functions, liaisons with client contacts to ensure guest satisfaction.
- Determines set-ups in conjunction with Catering team.
- Oversees the billing process of each function to ensure accuracy and that it is posted in the day for the day of the event.
- Assisting in other hotel outlets when needed.
- Assists in and ensures accurate supply ordering for functions and inventory procedures.
- Coordinates functions with service staff, culinary team, and stewarding team. Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff.
- Coordinates with the Stewarding Department on fast recovery of food leftover and minimizes waste.
- Briefs waiters on functions and procedure of service.
- Establishes high standards of quality service and maintains them through effective training and continuous upgrading.
- Maintains the hotel equipment and keeps pars up.
- Maintains records, reports, closing reports and payroll costs.
- Inspects function rooms and writes work orders for the Engineering Department to maintain rooms in excellent condition.
- Conscious of business fluctuations, reacts to business volume changes modifying staffing, set up, ordering, and inventory as well as communicating with the culinary department.
- Maximizes profits in his department through effective management techniques keeping in mind at all times guest satisfaction.
- Must stay updated on new food and wine trends. Sets the pace and a good example for a successful quality operation.
- Prepare for and conduct departmental meetings, motivating staff daily to exceed client expectations
Qualifications: - Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule.
- 2 plus years of previous Banquet experience is desirable in hotel setting
- High School Diploma or Equivalent; Some College Preferred.
- Exceptional people skills preferred.
- Must be detail oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress.
- Computer skills required
- Must be able to carry a full banquet server tray on shoulder
- Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.
Language Skills: Excellent verbal and written communication skills.Reasoning Ability: Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to provide and interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must be able to spend 50% of working day sitting and other 50% standing or walking. Must be able to walk entire length of property for site inspections. Ability to read a computer screen from a distance of 1-3 feet. The employee is required regularly required to use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or hear. Must present self in a mature professional manner.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PGA National Resort & Spa is an Equal Opportunity Employer:
Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
Source: Hospitality Online
-
Banquet Manager
2 weeks ago
Crescent Services Palm Beach Gardens, United StatesSummary:Reports to Director of Banquets.Overseeing staffing and supervising of banquet functions to the best advantage of the client and resort.Supervise banquet staff and all service personnel in function rooms.Direct contact with clients and various department personnel connect ...
-
Banquet Manager
3 weeks ago
Crescent Hotels & Resorts Palm Beach Gardens, United StatesThe following. Other duties may be assigned. Supervise all service staff, including the captains. Ensure the success of all functions and guarantee the satisfaction of all clients. Staffing of all functions by guidelines set. Overseeing of payroll pe Banquet Manager, Banquet, Bev ...
-
Banquet Manager
1 week ago
PGA National Resort Palm Beach Gardens, United States Full timeSummary: Reports to Director of Banquets. Overseeing staffing and supervising of banquet functions to the best advantage of the client and resort. Supervise banquet staff and all service personnel in function rooms. Direct contact with clients and various department personnel con ...
-
Banquet Captain for PGA National Resort
2 weeks ago
Crescent Services Palm Beach Gardens, United StatesReports to Banquet Manager and receives general direction from Catering / Conference Services Department. Responsible for the proper table service along with the proper table arrangements to execute an event from the beginning to the end.Assist Banquet Manager in all functions as ...
-
Banquet Server
4 weeks ago
Pinnacle hotel Management Palm Beach Gardens, United States Part timeThe Banquet Server sets up, serves and breaks down banquets in safe and efficient compliance with proper food handling, policies and procedures, brand standards, and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, ...
-
Assistant Pastry Chef
1 week ago
Troon Palm Beach Gardens, United States Full timeDescription · BallenIsles Country Club seeks talented individual to join our dynamic culinary team as Assistant Pastry Chef. Qualified candidates will have enthusiasm for high volume production, creative ability, luxury environment and be highly focused on providing exceptional ...
-
ABM Industries Palm Beach Gardens, United StatesOverview · Position Summary Details · The Lead Cleaner position provides the cleaning and upkeep of an assigned area. · Essential FunctionsCleans and maintains buildings/facilities. Performs heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glas ...
-
Banquets Captain
2 weeks ago
Pinnacle Hotel Management Palm Beach Gardens, United StatesThe Department demands require variations in shift days, starting and ending times, and hours worked in a week. The Banquet Captain leads and trains the banquet staff. The Banquet Captain sets up, serves and breaks down banquets in safe and efficient Captain, Banquet, Banquet Ser ...
-
Director of Banquets
2 weeks ago
Crescent Services Palm Beach Gardens, United StatesCoordinates and supervises the execution of all banquet functions to ensure that all services, menu items and activities requested/indicated on the Banquet Event Order are provided. · The Banquet Director at PGA National Resort responsibilities: · Coordinates and supervises the ...
-
Conference Services Manager
1 week ago
Crescent Services Palm Beach Gardens, United StatesSummary · : · The Conference Services Manager is responsible for intake of client event details and exceptional execution of all details of each conference/event or golf tournament, with the client and will communicate this information through respective Resort department heads ...
-
Social Activities
1 week ago
Troon Golf, L.L.C. Palm Beach Gardens, United StatesBallenIsles Country Club is excited to announce the exceptional career opportunity of Social Activities & Events Manager to join our team of professionals · General Purpose · The Social Activities & Events Manager assists with the day-to-day operations of the Social Department/E ...
-
F&B Coordinator
3 weeks ago
Crescent Services Palm Beach Gardens, United StatesSummary: The Food & Beverage Coordinator assists management with a variety of tasks and clerical projects. Responsible for administrative duties including all required paperwork, forms, reports and inputting schedules in an organized and timely manner. · Essential Job Functions: ...
-
Restaurant Sous Chef
2 weeks ago
Frenchman's Creek Beach and Country Club Palm Beach Gardens, United StatesJob Description · Job DescriptionSUMMARY: · Take full charge of the assigned well as the kitchen in the Executive Chef, Executive Sous Chef, or Chef de Cuisine's absence. Directs preparation of all cold and hot food for a la carte, buffets, employee dining room, and all outlets. ...
-
Director of Sales
4 weeks ago
Double Tree Palm Beach Gardens Palm Beach Gardens, United StatesDepartment: SalesReports To: General ManagerSupervision: Sales AssociatesWho are we looking for?Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team Wh ...
-
Conference Services Manager
4 weeks ago
The Crescent Hotels Group Palm Beach Gardens, United States· Summary · : The Conference Services Manager is responsible for intake of client event details and exceptional execution of all details of each conference/event or golf tournament, with the client and will communicate this information through respective Resort department heads ...
-
Social Activities
2 weeks ago
Troon Golf, L.L.C. Palm Beach Gardens, United StatesBallenIsles Country Club is excited to announce the exceptional career opportunity of Social Activities & Events Manager to join our team of professionals · General Purpose · The Social Activities & Events Manager assists with the day-to-day operations of the Social Department/ ...
-
Bartenders - Full Time and Part Time
3 weeks ago
BallenIsles Country Club, Inc. Palm Beach Gardens, United StatesJob Description · Job DescriptionBallenIsles Country Club, Palm Beach Gardens, FL is seeking Full Time and Part Time Bartenders to join our team Qualified candidates must have demonstrated success in a similar service environment and dedication to quality, productivity, and atten ...
-
ABM Industries Palm Beach Gardens, United StatesJob Description · Position Summary Details · The Lead Cleaner position provides the cleaning and upkeep of an assigned area. · Essential FunctionsCleans and maintains buildings/facilities. Performs heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls a ...
-
Banquet Lead Captain
1 month ago
PGA National Resort Palm Beach Gardens, United States Full timeSupervise Banquet Servers. Indirectly supervise banquet bartenders and setup house personnel Attend BEO meeting and resume during the absent of the Banquet Manger · Properly calculate all banquet checks, create end of the captain's financial report · Prepare a banquet server s ...
-
Banquet Captain
4 weeks ago
PGA National Resort Palm Beach Gardens, United States Full timeReports to Banquet Manager and receives general direction from Catering / Conference Services Department. Responsible for the proper table service along with the proper table arrangements to execute an event from the beginning to the end. Assist Banquet Manager in all functions a ...
Senior Banquet Manager - Palm Beach Gardens, United States - PGA National Resort
Description
Summary: The Senior Banquet Manager oversees the managers, captains, and set up team. They are also responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards as well as establishing rapport with the Catering and Convention Service team and outside clients. The Senior Banquet Manager is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with food and beverage standards and company policies and procedures. The Senior Banquet Manager is expected to learn the functions of, and assist in, other outlets of the hotel as necessary during non-peak banquet periods and oversee the Banquets Department when the Director is not present.Essential Job Functions: Include the following. Other reasonable dut8ies may be assigned.
Senior Banquet Manager professionals in Palm Beach Gardens
-
Dan Troutman
Global Engineering Executive