- Supervise all service staff, including the captains.
- Ensure the success of all functions and guarantee the satisfaction of all clients.
- Staffing of all functions by guidelines set.
- Overseeing of payroll percentage for all banquet waiters and waitresses.
- Responsible for food presentation in all function rooms.
- Responsible for knowledge of number of guests served and correct billing for food and beverage to each group served.
- Oversees the banquet kitchens and staff to ensure proper preparation and timeliness.
- Responsible for maintaining a close count on all functions so that the kitchen staff does not over-plate banquet food.
- Overseeing service during functions.
- Correction of mistakes and implementation of new policies to improve service.
- Responsible for the general appearance of all service personnel in uniform.
- Handling all requests and / or additions to functions that are made by guests during their functions.
- Ensure all changes, cancellations and additions made by the Catering / Conference Services Department prior to each function are carried out.
- Responsible for final check of function rooms before opening them to guests with particular attention to lighting, floor coverage, table presentation and cleanliness.
- Final checks made with kitchen, stewards and beverage manager.
- Maintaining proper staffing guidelines and keeping the best possible payroll percentages.
- Responsible for all banquet equipment and its condition.
- Attendance at catering meeting, food and beverage meeting, and any staff and convention meeting.
- Varied duties to be assigned by Director of Catering / Conference Services.
- Banquet Sales solicitation, including outside sales calls, as time allows.
- Responsible for continual training of the banquet employees.
- Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Must possess management and strong interpersonal skills. Knowledge of labor cost control and scheduling.
Education and/or Experience: High School diploma or equivalent preferred. Two to four years of hotel banquet experience in a supervisory capacity required.
Language Skills: Excellent verbal and written communication skills
Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Skills and Abilities: Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to resolve guest and employee conflicts. Ability to manage multiple tasks effectively.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly required to talk, hear, grasp, stand on feet for long periods of time, walk and use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. Employee is occasionally required to push/pull, lift/carry packages up to 50 pounds.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
PGA National Resort & Spa is an Equal Opportunity Employer:
Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
Source: Hospitality Online
-
Banquet Manager
1 week ago
Crescent Hotels & Resorts Palm Beach Gardens, United StatesThe following. Other duties may be assigned. Supervise all service staff, including the captains. Ensure the success of all functions and guarantee the satisfaction of all clients. Staffing of all functions by guidelines set. Overseeing of payroll pe Banquet Manager, Banquet, Bev ...
-
Banquet Manager
4 days ago
Crescent Services Palm Beach Gardens, United StatesSummary:Reports to Director of Banquets.Overseeing staffing and supervising of banquet functions to the best advantage of the client and resort.Supervise banquet staff and all service personnel in function rooms.Direct contact with clients and various department personnel connect ...
-
Senior Banquet Manager
2 weeks ago
Crescent Hotels & Resorts Palm Beach Gardens, United StatesThe following. Other reasonable dut 8 ies may be assigned. Represents the management team at functions, liaisons with client contacts to ensure guest satisfaction. Determines set-ups in conjunction with Catering team. Oversees the billing process of Banquet Manager, Manager, Banq ...
-
Senior Banquet Manager
2 weeks ago
PGA National Resort Palm Beach Gardens, United States Full timeSummary: The Senior Banquet Manager oversees the managers, captains, and set up team. They are also responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards as well ...
-
Banquet Captain
1 week ago
Amrit Ocean Resort & Residences Riviera Beach, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
-
Staffing Coordinator
1 week ago
Hospitality Staffing Solutions Group Llc West Palm Beach, United States**HSS Hospitality Staffing Solutions **is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the busi ...
-
Oak View Group West Palm Beach, United States Full timeOak View Group: · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the ...
-
Onsite Virtual Concierge
1 week ago
The Colony Palm Beach Palm Beach, United StatesSince 1947, The Colony Palm Beach has been the center of Palm Beach's social life, hosting · - U.S. Presidents, European Royalty, and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away fro ...
-
Tournament and Events Attendant
2 weeks ago
City of Palm Beach Gardens West Palm Beach, United States**Summary**: · This part-time position is responsible for supporting the Tournament and Special Events Coordinator, and for the strategic planning, logistics, operations, and organization of Sandhill Crane and The Nest golf tournaments, leagues, and other social and corporate eve ...
-
Banquets Captain
4 days ago
Pinnacle Hotel Management Palm Beach Gardens, United StatesThe Department demands require variations in shift days, starting and ending times, and hours worked in a week. The Banquet Captain leads and trains the banquet staff. The Banquet Captain sets up, serves and breaks down banquets in safe and efficient Captain, Banquet, Banquet Ser ...
-
Marriott Hutchinson Island Beach Resort, Golf and Marina Stuart, United StatesMarriott Hutchinson Island is looking for our next great team member to join us on our Food and Beverage team. Here is what we offer to all of our associates: · - Highly competitive wages · - Exceptional benefit plan for eligible associates and their family members · - 401k match ...
-
Marriott Hutchinson Island Beach Resort & Marina Stuart, United States**Description**: · Marriott Hutchinson Island is looking for our next great team member to join us on our Food and Beverage team. Here is what we offer to all of our associates: · - Highly competitive wages · - Exceptional benefit plan for eligible associates and their family mem ...
-
Banquet Bartenders PGA National Resort
2 weeks ago
Crescent Services Palm Beach Gardens, United StatesSummary: Reports to Banquet Manager and receives general direction from Banquet Beverage Manager, Assistant Banquet Managers and Director of Catering & Conference Services.Responsible for setting up and breaking down banquet bars while displaying courteous, professional service t ...
-
Conference Services Manager
2 weeks ago
Crescent Hotels & Resorts Palm Beach Gardens, United StatesThe following. Other duties may be assigned. Prepare resumes for groups ten days prior to group arrival and review all details in weekly Staff Meeting. Adhere to the Catering and Conference Services Department's standard operating procedures. Help es Manager, Banquet Manager, Ser ...
-
Director of Banquets
2 weeks ago
Crescent Services Palm Beach Gardens, United StatesCoordinates and supervises the execution of all banquet functions to ensure that all services, menu items and activities requested/indicated on the Banquet Event Order are provided. · The Banquet Director at PGA National Resort responsibilities: · Coordinates and supervises the ...
-
Director of Banquets
3 days ago
Crescent Services Palm Beach Gardens, United StatesCoordinates and supervises the execution of all banquet functions to ensure that all services, menu items and activities requested/indicated on the Banquet Event Order are provided. · The Banquet Director at PGA National Resort responsibilities: · Coordinates and supervises the ...
-
Director of Banquets
2 weeks ago
The Crescent Hotels Group Palm Beach Gardens, United States· Coordinates and supervises the execution of all banquet functions to ensure that all services, menu items and activities requested/indicated on the Banquet Event Order are provided. · The Banquet Director at PGA National Resort responsibilities: · Coordinates and supervises t ...
-
Bartender
1 week ago
Hunters Run Country Club Boynton Beach, United States***:The Bartender is responsible for all beverage service for the Club. He/she will be passionate about providing excellent customer service to each member and guest by performing the following duties: · **ESSENTIAL DUTIES & RESPONSIBILITIES** · - Greets members as they arrive an ...
-
Banquet Captain for PGA National Resort
4 days ago
Crescent Services Palm Beach Gardens, United StatesReports to Banquet Manager and receives general direction from Catering / Conference Services Department. Responsible for the proper table service along with the proper table arrangements to execute an event from the beginning to the end.Assist Banquet Manager in all functions as ...
-
Senior Conference Services Manager
3 weeks ago
Crescent Services Palm Beach Gardens, United StatesSummary: · The Conference Services Manager is responsible for discussing and coordinating all details of a conference with the client and communicates this information through respective Resort department heads. The fundamental requirements are thorough knowledge of Resort Food ...
Banquet Manager - Palm Beach Gardens, United States - PGA National Resort
Description
Summary: Reports to Director of Banquets. Overseeing staffing and supervising of banquet functions to the best advantage of the client and resort. Supervise banquet staff and all service personnel in function rooms. Direct contact with clients and various department personnel connected to banquets.Essential Job Functions: Include the following. Other duties may be assigned.
