Service Coordinator Waiver Programs - Rochester, United States - Episcopal SeniorLife Communities

Episcopal SeniorLife Communities Rochester, United States

3 weeks ago

Description

Service Coordinator for Waiver Programs

Location: Corning, NY

Work Arrangement: WFH Flexibility

About Us

At Episcopal SeniorLife Communities (ESLC), we are dedicated to offering top-notch services ranging from skilled nursing and restorative care to assisted living and community-based wellness programs. Our mission is to cater to each person's needs in a culturally sensitive manner, supporting families through transitions and fulfilling our promise of 'Life. Inspired Every Day.'

Role Overview

Collaborate closely with individuals and their families to identify goals and access support services that promote their well-being.
Function as a key member of a care team, liaising with healthcare providers, insurance companies, natural supports, mental health professionals, and other community service providers.
Ensure seamless coordination and communication among all support sources and services for each individual.

Key Responsibilities

Coordinate care needs with participants, their natural supports, other service providers, and medical experts.
Organize regular team meetings to maintain open communication.
Document all interactions and follow-up activities accurately.
Facilitate referrals for necessary services.
Stay up to date with Medicaid and other benefit programs.
Ensure compliance with program regulations.

Requirements

Bachelor's degree in a Health and Human Service field.
3 years of Care Management experience with individuals with disabilities, mental illness, or seniors (with a Bachelor's degree); or 1 year of relevant experience (with a Master's degree).
Proficiency in community resources and service linkages.
Valid New York State Driver's License.
Strong communication and collaboration skills.
Ability to work effectively in a team setting.
Familiarity with common mental health and substance use disorders.
Proficiency in computer skills.

Physical Requirements

The candidate must be able to occasionally lift loads of 30 pounds, walk, stand, sit, talk, and hear. Specific vision abilities are also required.

Working Conditions

The job is primarily indoors in an office setting, with exposure to drafts and temperature changes near the building entrance.

Supervision and Safety

Work is supervised within established guidelines, requiring some independent judgment. The employee is not directly responsible for others but may assist in training new staff.

The employee must adhere to all safety protocols and participate in fire drills and emergency procedures.

Confidentiality

Maintain confidentiality of all sensitive information encountered during work, including medical records, financial data, and human resources information.

Disclaimer

This summary provides an overview of the role and responsibilities, subject to adjustments based on the Company's evolving needs.

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