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    Customer Service Representative - Allentown, United States - TEKsystems

    TEKsystems
    TEKsystems Allentown, United States

    2 weeks ago

    TEKsystems background
    Description

    Job Description

    Job Description

    Customer Service Representative

    **Onsite near Allentown PA**

    Description:

    Respond to customer service inquiries, request, complaints. Inbound calls and emails.

    Calls will be in regard to scheduling, billing, service, ETA's for dumpster deliveries

    Utilize pricing sheets to price containers for customers

    Enter service and route data into computer for billing and scheduling purposes

    Will be creating some new orders (both home and residential)

    All info entered in database "Trucks", which they will train on, but Microsoft experience is translatable

    Skills:

    customer service, call center, Customer support, Call center, crm software

    Top Skills Details:

    customer service, call center,Customer support,Call center

    Additional Skills & Qualifications:

    Soft Skills: - Ability to learn quickly - Ability to work independently - Ability to work in a fast pace environment

    Empathetic

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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