- Provision, install, test, troubleshoot, and configure workstations, local and network peripheral devices, and wall-mounted projectors and smart boards-all within a diverse Windows desktop environment.
- Configure and install desktop hardware and software approved by ITO HOD.
- Receive, record, and respond to incidents and fulfillment requests via the ITSM tool.
- Test all desktop hardware once installed at a user location to ensure operability before closing the service request.
- Install and configure systems, peripherals, and devices in accordance with fulfillment requests and in compliance with applicable service levels. Peripherals are considered any items that interact with the central processing unit.
- Install, remove and/or replace network cabling between computers and wall outlets. All removed or replaced cabling shall be disposed of by the Contractor
- Work as part of a support team within an overall effort
- Bachelor's Degree
- 7 years applicable experience
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Help Desk Specialist
1 week ago
American Humane Washington, United StatesAmerican Humane seeks a highly motivated self-starter with superb attention to detail, excellent time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team. This position will be hybrid; the person will work both remotely an ...
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Help Desk Specialist
1 week ago
Indigo IT Washington, United StatesHelp Desk Specialist · Washington, DC · SUMMARY: · Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, and E ...
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IT Help Desk Specialist
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RWGroup Washington, United States28th April, 2024 · Are you an IT Help Desk Specialist?Do you have experience working in a law firm or professional services environment? Would you like to work with one of the top law firms in the US? If so, R & W Group has a great new opportunity One of our favorite law firm cl ...
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Help Desk Specialist
4 days ago
American Humane Washington, United StatesAmerican Humane seeks a highly motivated self-starter with superb attention to detail, excellent time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team. This position will be hybrid; the person will work both remotely an ...
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Help Desk Specialist
5 days ago
Indigo IT Washington, United StatesHelp Desk Specialist · Washington, DC · SUMMARY: · Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, an ...
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IT Help Desk Specialist
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RWGroup Washington, United States28th April, 2024 · Are you an IT Help Desk Specialist?Do you have experience working in a law firm or professional services environment? Would you like to work with one of the top law firms in the US? If so, R & W Group has a great new opportunity One of our favorite law firm cl ...
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Help Desk Specialist
2 weeks ago
KMRG, LLC Washington, United StatesROLE · We need an experienced professional to support the U.S Agency for Global Media (USAGM) Technology, Services and Innovation Office. You'll support the Facilities Management Division (FMD) with day-to-day operations (i.e., parking programs, printing/mail services, and safety ...
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Help Desk Specialist
4 days ago
System One Holdings, LLC Washington, United StatesIf interested reach out directly to or call/text · Tight timeframe to submit candidates. · Washington, DC 20024 · USC/Greencard required · Onsite · Help Desk Technician III · Transform technology into opportunity as a Help Desk Technician III with GDIT. A career in enterprise ...
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Help Desk Specialist III
4 days ago
Abacus Washington, United States0 Help Desk Specialist III Client Company/Dept. Name Department of the Interior - National Indian Gaming Commission Division of Technology Support - IT Support Services ddress NIGC Headquarter facilities City Name WASHINGTON DC State Name WA-Washington Zip Code If others (Address ...
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Help Desk Staff/ Specialist
2 days ago
PBG Consulting LLC Washington, United StatesTitle: Helpdesk Staff/Specialist · Location: Onsite Washington, DC · Key Responsibilities: This vital position is responsible for providing direct support to end users onsite and remote, and tracking all Help Desk metrics every week, including some new/open incidents, classific ...
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Help Desk Support Specialist
1 day ago
Abbtech Professional Resources Washington, United StatesThis program requires US Citizenship · Our client is looking for a Deskside Support Technician to support the Enterprise Standard Architecture V (ESA V) program, in Washington, DC. ESA V is an IT Services program supporting several customers within the Department of Justice. The ...
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Help Desk Specialist II
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System High Corp Washington, United StatesJob Details · Job Location · JUS - JBAB DC - Washington, DC · Position Type · Full Time · Job Shift · Day · Description · Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and p ...
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Help Desk Support Specialist II
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Lawelawe Management Group LLC Washington, United StatesThe Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community for service requests, change requests, ...
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Help Desk Support Specialist II
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Lawelawe Management Group LLC Washington, United StatesThe Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community for service requests, change requests, ...
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Help Desk Support Specialist II
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Lawelawe Technology Services Washington, United StatesThe Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community for service requests, change requests, ...
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Help Desk Support Services Specialist
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Seneca Holdings LLC Washington, United StatesSeneca Technologies is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation of Indians. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customer ...
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Help Desk Support Specialist II
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Lawelawe Technology Services Washington, United StatesJob Description · Job Description The Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community for ...
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Help Desk Support Specialist II
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Help Desk Support Services Specialist
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Seneca Holdings LLC Washington, United StatesSeneca Technologies is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation of Indians. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customer ...
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Help Desk Support Specialist I
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The MIL Corporation Washington, United StatesClearance Required: · Public Trust · Education Required: · HS/GED · US Citizenship: · Summary · The MIL Corporation seeks a Tier I Service Desk Analyst (Help Desk Support Specialist I) to support a Federal government client at one of our Washington, DC Metropolitan area locations ...
Help Desk Specialist - Washington, United States - Gridiron IT
Description
Gridiron IT is seeking a Help Desk Specialist local to Washington DC with the ability to obtain a Public Trust clearance.Essential Duties:
The Help Desk Specialist applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Applies activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques. Assist in establishing standards for information systems procedures. Develops and applies organization-wide information models for use in designing and building integrated, shared software and database management systems for the following end user support environment scope:
