Jobs
>
Customer Service Representative
>
Detroit

    Customer Service Representative - Detroit, United States - R1 RCM

    R1 RCM
    R1 RCM Detroit, United States

    4 weeks ago

    Default job background
    Paid Work
    Description

    Location: Ascension St. John Hospital & Medical Center, Detroit MI

    Shift: Friday, Saturday, Sunday, 7pm-7:30PM

    As our Customer Service Representative , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.

    To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career.

    At R1 RCM, we deliver innovative solutions by bringing together the best people and technologies that enable providers to simplify the healthcare experience. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our 22,000+ global associates are given valuable opportunities to contribute, innovate, and create meaningful work that makes an impact in the communities we serve around the world. Interested? Learn more, visit:

    Here's what you can expect working in Patient Registration (Customer Service):

    • Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
    • Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
    • Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
    • A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.

    Requirements:

    • High School Diploma or GED
    • Excellent customer service experience

    For this US-based position, the base pay range is $ $17.73 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

    The healthcare system is always evolving — and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

    Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. )

    R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

    If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.

    CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent )

    To learn more, visit:

    Visit us on Facebook )

    R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

    Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally and is traded on the Nasdaq stock exchange under the symbol "RCM."


  • Driscoll Foods

    Customer Service Representative

    2 weeks ago

    Driscoll Foods Wayne, United States

    FOODSERVICE CUSTOMER SERVICE REPRESENTATIVE · As a food service customer service representative, your main responsibilities would revolve around assisting current customers. You'd be joining a team of professionals that work together to offer excellent customer service to our acc ...

  • USLI

    Customer Service Representative

    2 weeks ago

    USLI Wayne, United States

    **Customer Service Associate (Insurance Call Representative) (Part-time)** · At USLI, our goal is to strengthen our community and culture by representing all races, genders, religions and sexual orientations. We continue to move conversations about diversity, equity and inclusion ...

  • Hilton Garden Inn - Wayne, NJ

    Guest Service Representative

    3 weeks ago

    Hilton Garden Inn - Wayne, NJ Wayne, United States

    Hilton Garden Inn-Wayne, 15 Nevins Road, Wayne, NJ 07470 · We are currently looking for Guest Services Representative to join our Front Desk Team You will find our Hilton Garden Inn with 125 guest rooms and suites, just off Hamburg Turnpike. We are 25 miles from Manhattan so many ...

  • Veterinary Innovative Partners

    Customer Service Representative

    3 weeks ago

    Veterinary Innovative Partners Wayne, United States

    **Join Our Dream Team at **Companion Veterinary Hospital of Wayne**** · You put everything into your job. It's time your employer did the same for you. Amazing pay. Industry-leading benefits. Co-workers as quirky and pet-obsessed as you. · - Welcome to _Companion Veterinary Hospi ...

  • Joe Nachbaur - State Farm Agent

    Customer Service Representative

    3 weeks ago

    Joe Nachbaur - State Farm Agent Wayne, United States

    **Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...

  • U.S. Retirement & Benefits Partners

    Client Service Representative

    3 weeks ago

    U.S. Retirement & Benefits Partners Wayne, United States

    COMPANY OVERVIEW · U.S. Retirement & Benefits Partners (USRBP) is one of the largest independently owned insurance brokerage firms in the country providing a full range of employee benefits, compliance, and HR consulting services, along with retirement solutions for both the priv ...

  • Fastwyre

    Customer Service Representative

    5 days ago

    Fastwyre Wayne, United States

    Position Purpose/Summary · The Customer Service Representative is committed to providing the highest quality of service to the communities, customers, and employees we serve by fulfilling our customers' needs by offering the latest in technological advances allowing them to keep ...

  • Fastwyre

    Customer Service Representative

    1 week ago

    Fastwyre Wayne, United States

    Position Purpose/Summary · The Customer Service Representative is committed to providing the highest quality of service to the communities, customers, and employees we serve by fulfilling our customers' needs by offering the latest in technological advances allowing them to keep ...

  • Avis Budget Group

    Customer Service Representative

    3 weeks ago

    Avis Budget Group Detroit, United States Part time

    Customer Service Representative · Pay: $16.00/hour · Immediately hiring If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. · What You ...

  • Doherty Staffing Solutions Careers

    Customer Service Representative

    10 hours ago

    Doherty Staffing Solutions Careers Detroit Lakes, United States Permanent, Full time

    *Looking for work in the Detroit Lakes area? Look no further* Doherty Staffing Solutions is currently partnering with a leading metal sales manufacturer located in Detroit Lakes, MN. We are seeking candidates for Customer Service Representative roles to work on the 1st shift. Com ...

  • The Reserves Network Inc

    Customer Service Representative

    2 weeks ago

    The Reserves Network Inc Wayne, United States

    Job Description · Job Description · Customer Service Representative (CSR) · When you step into the role of customer service representative with this global financial asset management company, you unlock endless possibilities for yourself, our client company, and the community the ...

  • SP Plus Corporation

    Customer Service Representative

    3 weeks ago

    SP Plus Corporation Detroit, United States

    Customer Service Representative · Requisition ID · Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location US-MI-DETROIT · Location Name OVERHEAD/GARAGE OFFICE · Location (Location assig ...

  • FourPoint Energy, LLC

    Customer Services Representative

    2 weeks ago

    FourPoint Energy, LLC Detroit, United States

    Job Description · Job DescriptionWe are seeking a Customer Services Representative -FT to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. · Responsibilities: · Handle customer inquiries and c ...

  • MassGenics

    Customer Service Representative I

    1 day ago

    MassGenics Wayne, United States Contract

    Innova Solutions is immediately hiring a Customer Service Representative. · Position type: Full-time- Contract · Duration: 06+ Months (Hybrid) · Location: Wayne, PA 19087 · As a Customer Service Representative, you will: · Job Description: Customer Service Representative's main ...

  • SEEL

    Customer Service Representative

    1 day ago

    SEEL Detroit, United States

    Job Description · Job DescriptionSalary: · Job Summary · Under the direction of the Call Center Supervisor, the CSR I will provide quality and professional customer service for our utility partner's customers. The CSR I will maintain a positive attitude along with providing clea ...

  • Wayne Health Services Inc

    Patient Services Representative

    3 weeks ago

    Wayne Health Services Inc Detroit, United States

    About Us: · Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals. · With more than 100 locations in hospital-based clinics, outpat ...

  • Sciens Building Solutions

    Service Sales Representative

    3 weeks ago

    Sciens Building Solutions Detroit, United States

    THE POSITION IN A NUTSHELLElite Fire Safety, a Division of SciensBuilding SolutionsisseekingaService Sales Representativefor our fire safety& securitybusiness.TheSales Representative's focus will be on newopportunities viaend-user customers and expanding services to existing cust ...

  • Anita Murray - State Farm Agent

    Customer Service Representative

    2 weeks ago

    Anita Murray - State Farm Agent Detroit, United States

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financi ...

  • FASTSIGNS #381401

    Customer Service Representative

    2 weeks ago

    FASTSIGNS #381401 Detroit, United States

    Job Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Competitive salary · Paid time off · Training & development · Calling All CSR Pros at Detroit's Booming Signs & Graphics Business · Are you a customer service rockstar eager to join a fast-pa ...

  • Josh Brown - State Farm Agent

    Customer Service Representative

    3 weeks ago

    Josh Brown - State Farm Agent Lincoln Park, United States

    Job Summary: · **Responsibilities**: · - Serve as the first point of contact for our customers, answering inquiries and providing information about our insurance products and services. · - Assist customers in making changes to their policies, processing claims, and resolving any ...