- Oversee the day-to-day operations of the store(s) and ensure that the store(s) meets or exceeds sales goals and profitability targets.
- Build and maintain store staff through recruiting and selecting qualified associates.
- Provide leadership, motivation, and direction to the team.
- Utilize coaching, counseling, and corrective action techniques to enhance employee performance.
- Identify and develop employees with potential to grow by using tools such as on-the-job training, performance metrics, and performance reviews.
- Leader in customer engagement and education as it relates to proper fit, product usage, and injury treatment and prevention.
- Ensure a high level of customer service is maintained.
- Implement and uphold the Fleet Feet Outfitting Experience.
- Provide ongoing training for staff to enhance skills and knowledge.
- Implement effective inventory management measures and ensure that company policies and procedures are followed.
- Oversee the layout and visual presentation of merchandise and ensure that displays are attractive and follow brand guidelines.
- In partnership with the Marketing manager, build a strong customer base and drive sales growth by designing and implementing store events and programs.
- Be an entrepreneur within your local store by finding opportunities that tackle customer problems and create additional revenue within our area of expertise.
- Create or assist with employee schedules to ensure adequate coverage for store operations based on day-to-day sales volumes.
- Address customer and employee questions and concerns in a timely, professional manner.
- Other duties as required and assigned by the District Manager
- 3+ years of experience in retail leadership
- Proven track record in providing exceptional retail customer experience and in people leadership
- Builds and maintains trust from the team, staff, and customers by using sound judgment
- Passionate, positive, self-motivated and detail-oriented
- Collaborative and customer-centric
- Willing to go above and beyond when needed
- Support all Fleet Feet initiatives, activities, and functions
- High energy and fun atmosphere
- Professional Development, training and advancement opportunities within the Fleet Feet brand
- Community involvement and community service activities
- Training Program and Product discounts
- Rich benefits plan (medical, dental, vision, 401(k), unlimited paid time off, and more)
- 401(k) Retirement Plan for all part and full-time employees (Age 21+) with 4% employer matching and immediate vesting (company-owned stores)
- Annual bonus incentive
- Passionate team members
-
general manager
1 week ago
Aramark Corp. Syracuse, NY, United StatesJob Description · As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. · Depending on the client, services can include f ...
-
general manager
1 week ago
ARAMARK Refreshment Services, Inc. Syracuse, NY, United StatesJob Description · As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. · Depending on the client, services can include f ...
-
General Manager
2 weeks ago
Kane Partners LLC Syracuse, United StatesKane Partners is searching for a General Manager – a key member of the leadership team - for a packaging production company who will work to improve efficiency, decrease costs and improve safety with an eye towards helping drive company growth and profitability. · Outstanding cha ...
-
General Manager
1 week ago
Kane Partners LLC Syracuse, United StatesAre you a motivated and experienced leader looking for a new challenge in the packaging and containers industry? We are seeking a General Manager to oversee our operations and drive our company's success. As the General Manager, you will have the opportunity to make a significant ...
-
General Manager
5 days ago
Aramark Syracuse, NY, United StatesJob Description · As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. · Depending on the client, services can include f ...
-
General Manager
2 days ago
Aramark Syracuse, NY, United StatesJob Description · As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. · Depending on the client, services can include f ...
-
General Manager
3 days ago
TBG | The Bachrach Group Syracuse, United StatesThe ideal candidate would be directing and coordinating Center leasing, remixing, marketing, operations and financial activities; developing, and implementing center development strategies that could include right to build activities, land control, municipal incentives and constr ...
-
General Manager
1 week ago
Bodycote Syracuse, United StatesOur people are the heart of our business. As the world's largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. Come join our team Summary: · Th ...
-
General Manager
1 week ago
Pizza hut Syracuse, United StatesTo eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail manager, think about a career with Pizza Hut. You ...
-
General Manager
6 days ago
Original Grain Syracuse, United States Full timeOriginal Grain is looking for a professional and customer service-oriented General Manager to oversee daily operations. As General Manager, you will supervise the operational and organizational standards of the store. Your duties will include coaching and mentoring shift leaders ...
-
Tgi Fridays General Manager, Oswego
1 week ago
TGI Fridays - Oswego Oswego, United StatesGeneral Manager · **Duties**: · - Oversee daily operations of the hotel, including food production, banquet services, and catering. · - Managing and training staff members to ensure excellent customer service. · - Collaborate with ALL Managers to develop and implement strategies ...
-
Restaurant General Manager
2 weeks ago
KFC Greece, United StatesKFC w ridge road [Restaurant Manager] As a Restaurant General Manager at KFC, you'll: Lead by example with high standards in customer service, food quality and cleanliness; Mentor and coach team effectively through training and development resources; Build a team through selectin ...
-
Restaurant General Manager
2 weeks ago
Pizza Hut Syracuse, United StatesPizza Hut - 570 KINNE ST [Restaurant Manager] As an Assistant Restaurant Manager at Pizza Hut, you'll: Manage and lead all restaurant operations daily; Represent the brand with delivering superior service and hot, fresh product; Lead by example and uplift/motivate staff; Organize ...
-
General Sales Manager
1 week ago
Maguire Automotive Group Syracuse, United StatesJob Description · Job DescriptionThis role includes a base salary and commission salary. Base salary of $1,000.00 plus monthly sales commissions. · Job Summary: · The General Sales Manager ensures that the dealership meets its new and used car and truck unit sales quotas and its ...
-
General Manager Restaurant
1 week ago
Noble Cellar Syracuse, United StatesJob Description · Job DescriptionAbout Us: · Noble Cellar is a new upscale restaurant coming to Downtown Syracuse serving contemporary American cuisine. Located in a treasured historic landmark, we aim to create a space that fosters connections, strengthens relationships, and hel ...
-
Assistant General Manager
1 week ago
XO Taco Syracuse, United States Full timeXO Taco is looking for a confident and reliable Assistant General Manager to support our store manager with daily business operations. The Assistant Store Manager's responsibilities include training staff, managing inventory, ensuring a safe, clean, and aesthetically pleasing sto ...
-
Senior Demand Generation Marketing Manager
1 week ago
Pendo Syracuse, United StatesPendo is looking for a highly motivated and collaborative individual to join the integrated marketing team. The Demand Gen Manager is a critical member of the marketing team with ownership of the execution of marketing programs and campaigns to achieve demand goals and build/acce ...
-
General Manager
1 week ago
Boyd Group Services Inc Clay, United StatesCompany: Gerber Collision & Glass · WELCOME TO GERBER COLLISION & GLASS · Our Team Members Drive Us Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members acro ...
-
Grant Writer
1 week ago
The Link & Option Center, Inc. South Holland, United States**THE LINK & OPTION CENTER, INC.** · **_Job Description _** · **PROGRAM**: Administration · **POSITION TITLE**: Grant Manager · **DEGREE REQ.**: Master's Degree · **REPORTS TO**: President, CEO · **JOB TYPE**: Full-time · **POSITION OBJECTIVES AND REQUIREMENTS**: · This position ...
-
4th/5th Grade Teacher(S)
3 days ago
Calvary Academy South Holland, United States4th/5th Grade Teacher(s) · Calvary Academy · 16300 State Street · South Holland, Illinois 60473 · Calvary Academy is a private Christian K-8 school located in the southern suburbs of Chicago. · Calvary Academy is seeking two full time 4th & 5th Grade Teacher(s) for the school yea ...
Retail General Manager - East Syracuse, United States - Fleet Feet
Description
Overview:
We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 260 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment We believe its a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run, whether thats introducing them to their new favorite running shoes, socks, or gear, or inviting them to our next training program run. We like to keep things high-spirited, fast-paced, and fun. We dont mind wearing more than a few hats and stepping in to help out wherever is needed. Our team is a group of knowledgeable and hardworking individuals who work, sweat, and live passionately. We run together to tackle a problem, reach a goal, get encouraged, and nurture our brand each day. We are in full pursuit to find hardworking people to join us on our quest and bring our core values to life.
As a Fleet Feet General Manager, you will ensure operational excellence and superior customer service by leading a team of Retail Experience Managers and Retail Sales Associates, or Outfitters, as we call them. The General Manager will work in partnership with the District Manager and is accountable for the successful day-to-day operations of Fleet Feet retail stores. Our General Manager steers top-level productivity, modeling the passion, commitment, and customer service Fleet Feet is known for. Through people, performance, and processes you will generate maximum sales and profitability. This position will have oversight or work to directly support merchandise, expense control, human resources management, and store operating costs. We are looking for a results-driven leader to be responsible for the overall store, customer, and community experience.
Responsibilities:Perks:
We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we value diversity and inclusion in our hiring practices, our culture, and our engagement with the community. Learn more about our Diversity, Equity and Inclusion initiatives.
Additional Requirements - Hours of work for this position are approximately 40+ hours per week. Position requires moving around for periods of 2-4 hours without a rest break, and task sequencing and the completion of complex administrative responsibilities. Occasional moderate to heavy lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces. Position is under minimum levels of day-to-day supervision. Some travel may be required for meetings, training or conferences.
