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    Driver, Non-CDL - Denver, United States - Encore Event Technologies

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    Description

    Our Technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.

    Full Time

    Travel: Minimal (if any)

    **Success Profile**

    Here are some of the top qualities that will help you achieve success in this role:

    Customer Focus

    Desire to Learn

    Drive Results

    Technicial Aptitude

    Responsiveness

    Hospitality

    **Other Important Traits**

    Communicator,

    Team Player,

    Organized,

    Enthusiastic,

    Versatile,

    Self-starter,

    Multi-tasker,

    Efficient,

    Safety Conscious,

    Professional

    The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead. **Purpose, Mission and Core Values**

    **Purpose**

    How we will positively impact the world

    Connecting and inspiring people

    **Mission**

    What we do every day

    Invaluable partner on our customer's journey

    **Values**

    The way we work

    Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.

    **U.S. Benefits**

    Medical, Dental, Vision and Life Insurance

    Health Savings & Health Reimbursement Accounts

    Flexible Spending Accounts

    Employee Assistance Program

    Retirement Planning Options (401k)

    Career Wear Reimbursement

    Part Time Regular Benefit Offerings

    Variety of Volunteer Benefits

    Commuter/Transit Benefit

    **Rewards**

    **Paid Time Off**

    Vacation Days

    Paid Holidays

    Floating Holidays

    Sick/Personal Days

    **Rewards/Incentives**

    Premium Recognition Program (CenterStage)

    Performance Incentive Plans (GEI Bonus)

    Employee Referral Program

    Annual Merit Evaluations

    **Training & Development**

    Classroom/On the Job Training

    Encore University

    Career Pathing

    **Mobility**

    Relocation

    Global Transfer Opportunities

    ***Benefits eligibility varies upon position and/or full/part time status.** **Responsibilities**

    **Job ID** DRIVE011408 **Date posted** 02/09/2022 Position Overview

    This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods. Driving, delivering, and pick-up using Encore owned, leased, or rented trucks with a gross vehicle weight of less than 26,001 lbs. Responsible for obtaining and maintaining a medium-duty DOT certification as required by state law (Non-CDL). This position reports to the Warehouse Operations Manager.

    Key Job Responsibilities

    Driving, Delivery, and Pick-up:

    Drive Encore owned, leased, or rented vehicles including vans and box trucks with a gross vehicle weight of less than 26,001 lbs

    Maintain set routes and schedules as directed by their supervisor to meet customer expectations

    Loading and unloading of vehicles

    Review orders for accuracy during both delivery and pickup to ensure all items are accounted for

    Ensure contents are properly secured inside of truck to prevent breakage or damage to gear

    Obey all applicable traffic laws and drive according to the weather/road conditions.

    Able to complete a manual and/or electronic log book, based on assigned region

    Customer Service:

    Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers

    Maintain a positive relationship with all clients through effective communication and interaction

    Ensures consistent communication with Dispatcher on an as needed basis

    Equipment Handling

    Assist hotel and warehouse team with pulling, receiving, and transportation of equipment

    Participate in annual physical inventory process

    Perform quality control and equipment staging in warehouse as directed.**(drivers not allowed to leave trucks)

    Ensure all equipment is picked up and/or delivered on site

    Vehicle Maintenance:

    Works with the dispatcher or warehouse supervisors to ensure that vehicles are well maintained through scheduled service appointments as required

    Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris

    Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip

    Maintain and replenish all vehicle fluids as needed (e.g. wiper fluid, DEF, etc.)

    Identify mechanical maintenance needs as they occur

    Report any vehicle damages or traffic violations to immediate supervisor in a timely manner

    Job Requirements

    High School Diploma / GED

    Drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26,001 lbs

    Valid Drivers License minimum of 2 years driving experience

    Clean driving record

    Basic Computer Skills

    Exceptional customer service skills

    General knowledge of vehicle inspection and maintenance

    General understanding of proper load securement

    Proficient using GPS and other routing systems

    Ability to drive or sit for long hours at a time

    Good communication skills with internal and external customers

    High degree of team work with customers, peers, and managers

    General competencies skills in smart phone use

    Serve as a brand advocate and ambassador in every interaction

    Ability to maneuver vehicle in heavy city traffic conditions

    Competencies

    Ownership

    Hospitality

    Professionalism

    Responsiveness

    Safety Conscience

    Ensures Accountability

    Instills Trust

    Communicates Effectively

    Action Oriented

    Work Environment

    Work is generally performed in a hotel, warehouse, or vehicle on the road. Team members will frequently visit other Encore locations, and non-Encore venues for meetings, and/or deliveries. Working times will include days and may include evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures, dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

    **About Our Location**

    **Benefits**

    Youll find some of the best rewards in the industry from comprehensive insurance options and generous PTO to a company-matching 401(k).


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