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    Hotel Front Desk Guest Service Agent - Moline, United States - Holiday Inn Express & Suites

    Holiday Inn Express & Suites
    Holiday Inn Express & Suites Moline, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Ask us about Candy Bar Friday

    Holiday Inn Express - Moline, IL (located next to the Quad City International Airport) is currently adding a Full - Time, Front Desk Guest Service Agent to our team We are looking for an individual who is able to work a mixed schedule of First and Second Shift.

    Who We Are:

    Frontier Hospitality Group has been locally owned since 1950. We operate six hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.


    Essential Duties and Responsibilities:

    • Provides high-quality customer service.
    • Handles guest reservations.
    • Answers and transfers phone calls.
    • Handles guest check-ins and outs along with questions, complaints, etc.
    • Shuttles the guests to and from the airport.
    • Other duties as required with the department.

    Qualifications and Requirements:

    • Previous hotel or relevant customer service experience.
    • Proficient in Microsoft Excel, Word, and Outlook.
    • Ability to work weekends and holidays.

    Hotel Address: th Ave., Moline, IL 6126


    EOE/AA/Disabled Veteran



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