- Greet customers in a warm and welcoming manner as they arrive at the service department.
- Answer phone calls promptly and professionally, addressing customer inquiries, scheduling appointments, and directing calls to the appropriate department.
- Manage appointment scheduling and ensure accurate entry of customer information into the system.
- Coordinate with service advisors and technicians to ensure efficient workflow and timely completion of customer vehicles.
- Maintain cleanliness and organization of the reception area.
- Handle customer payments and invoicing with attention to detail and accuracy.
- Assist with administrative tasks such as filing, data entry, and maintaining records.
- Previous experience in a customer service or receptionist role, preferably in the automotive industry.
- Excellent communication skills, both verbal and written.
- Strong organizational abilities with attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in computer applications, including Microsoft Office Suite and automotive service software (preferred).
- Professional demeanor and customer-focused attitude.
- High school diploma or equivalent.
- Competitive salary
- Health insurance
- Retirement plan
- Paid time off
- Employee discounts on automotive services
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Automotive Service Receptionist - Wappingers Falls, United States - The Premier Collection
Description
Job Description
Job DescriptionSalary: 40,000 to 50,000Job Title: Automotive Service Department Receptionist
Company: Volvo Cars Hudson Valley
Location: Wappingers Falls New York
Job Type: Full-time
About Us: Volvo Cars Hudson Valley is a reputable automotive service center dedicated to providing top-notch maintenance and repair services to our valued customers. With a focus on quality and customer satisfaction, we take pride in our team's expertise and commitment to excellence.
Job Description: We are currently seeking a friendly and organized individual to join our team as a Receptionist for our Automotive Service Department. As the first point of contact for our customers, you will play a crucial role in ensuring a positive experience from the moment they walk through our doors or contact us by phone.
Responsibilities:
Requirements:
Benefits:
How to Apply: If you are a motivated individual with a passion for delivering exceptional customer service, we want to hear from you Please submit your resume and a cover letter outlining your qualifications and why you are interested in joining our team.
