Jobs

    Service Receptionist - Kent Lakes, United States - Volz Auto

    Volz Auto
    Volz Auto Kent Lakes, United States

    3 weeks ago

    Default job background
    Customer Service / Support
    Description
    :

    About Us

    Volz Auto Group is a family owned and operated, well-established growing dealership under a 4 dealer umbrella. Choosing us means you'll work with a management team who provides a fun, high energy environment.

    Benefits

    • Medical Plan
    • Dental Plan
    • Vision Plan
    • 401(K) Plan w/ Matching
    • Training Provided
    • Paid Vacation
    • Employee Appreciation Events (i.e. Holiday Parties, Sporting Events, Luncheons)
    • Multitude of Tenure Employees

    Responsibilities

    • Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
    • Actively listen to customers, answering their questions, and directing them appropriately as they request.
    • Respond quickly to customer phone calls
    • Help take care of over flow from service advisors
    • File service requests
    • Assist with rental fleet
    • Park Cars
    • Work with manufacturers online
    • Follow up on customer satsification
    • Other duties as assigned
    Requirements:

    Qualifications

    • Strong computer skills, including Outlook, Excel and Word
    • Strong customer service background
    • Excellent verbal and written communication skills
    • Punctual, reliable and eager to improve
    • Clean driving record and valid driver's license


    Compensation details: 18-20 Hourly Wage



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