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    Customer Support Specialist - Norfolk, United States - TEKsystems

    TEKsystems
    TEKsystems Norfolk, United States

    2 weeks ago

    Default job background
    Description
    TEKsystems is hiring an customer support specialist for a manufacturing company in Norfolk, VA.

    Job Description:

    • Sell products and services to new and existing customers via telephone, fax and email.
    • Enter sales orders and quotes into P21.
    • Provide pricing and product information as requested.
    • Provide customer and outside sales representative with price and updated delivery information as required.
    • Assist walk in customers if needed.
    • Ensure that catalog data and pricing provided to the customer is current.
    • Follow through with customer inquiries, complaints and discrepancies and ensure all are handled / corrected in a timely manner.
    • Follow up on all customer quotes to determine outcome.
    • Attend department or company-wide meetings as required.

    Additional Skills & Qualifications:
    2 years of experience in the customer support or inside sales - open to industry
    Industrial/Manufacturing l sales experience preferred
    High school diploma or equivalent.

    Physical Requirements:


    This position is generally considered medium work which includes exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.


    Work performed will include the following:
    sitting, standing, walking, stooping, reaching, and lifting.

    About TEKsystems:
    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

    We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

    As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

    That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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