Desktop Support Specialist - Norfolk, United States - Apex Systems
Description
Title: IT Specialist Mid Desktop Support
Pay Rate on Contract: $26.03/hr + $4.57/hr Fringe Benefit ($30.60/hr equivalent)
Location: Norfolk Naval Station
Contract Type: Long Term Contract
Schedule: Monday-Friday day shift
Requirements
Secret Security Clearance
Security+CE
3+ Years of IT Experience
Job Summary:
Assist information engineers in coding, testing, implementation, and documentation projects.
Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology.
Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction.
Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements.
Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
Confirm and prioritize project plans and deliverables with the customer.
Participate in business and technical IT solution implementations, upgrades, enhancement, and conversions.
Apply metrics to monitor performance and measure key project criteria. Prepare system documentation.
Establish and maintain security, integrity, and business continuity controls and documents.
Analyze, identify and resolve business and or technical problems using appropriate tools.
Participate in special studies and stay current on emerging tools, techniques, and technologies.
Hands-on software and hardware repair
Must feel comfortable troubleshooting laptops, desktop devices, peripheral equipment, and basic Outlook issues
Windows Server and Windows 7/8/10 experience highly desired
Collect, identify, define, and organize detailed user and information technology requirements
Candidate will help with project planning
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or